Marley Ogans
Amarillo,TX
Summary
Dynamic and dedicated with exceptional customer service skills. Proven ability to enhance guest experiences through attentive service and strong multitasking. Adept in cash handling and quality control, consistently improving operational efficiency while maintaining a clean and organized environment. Committed to excellence and continuous learning.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
year of professional experience
Work History
Server
Teddy Jacks Armadillo Grill
Amarillo, TX
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Contributed to inventory management by monitoring stock levels.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Package Handler
FedEx
Amarillo, TX
04.2024 - 07.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Borger High School
Borger, TX05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Food running
- Customer service
- Service prioritization
- Team collaboration
- Supply restocking
- Performance improvement
- Beverage preparation
- Heavy lifting
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Fragile item handling
- Shipping documentation
- Physical stamina
- Quality control inspection
- Willing to learn
- Problem-solving
- Attention to detail
- Critical thinking
- Data entry
- Logistics
Timeline
Server
Teddy Jacks Armadillo Grill
07.2024 - Current
Package Handler
FedEx
04.2024 - 07.2024
High School Diploma -
Borger High School