Marley Wallis
Blanding,UT
Summary
Enthusiastic, hardworking, and dependable professional with a strong track record in delivering exceptional customer service and clear communication. A collaborative team player with a passion for learning, continually seeking opportunities to enhance performance and contribute to team success. Known for a strong work ethic, adaptability, and a commitment to mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Stone Lizard Lodge- Ashley Jones
04.2024 - Current
- Promptly and efficiently check in guests while creating a positive impression.
- Greet customers, answer questions, and direct them to the proper locations.
- Continue to have updated knowledge through education and research.
- Assist with managing our housekeeping staff.
- Make reservations and obtain guests' personal and financial information.
- Manage phone calls, provide exceptional customer service, and address inquiries on time.
- Provide mentorship and training to new staff, enhancing performance within the team.
Cashier
Ace Hardware
12.2022 - 04.2024
- Kept check-out areas clean, organized, and well-stocked.
- Processed card, cash, and check payments, ensuring all transactions were accurate.
- Answered phone calls to assist customers with questions, concerns, and orders.
- Provided excellent customer service while promoting loyalty programs to increase sales.
- Trained new team members in point-of-sale programs, cash register operation, stock procedures, and customer service.
- Managed and created customer accounts by obtaining personal information and paying financial balances.
Education
High School Diploma -
San Juan High School
Blanding, UT05-2024
No Degree - Nursing
USU
Blanding, UT05-2024
Skills
- Customer service
- Team collaboration
- Quick learning
- Problem-solving
- Reliability and punctuality
- Computer skills
- Professional and courteous
Certification
- CNA - Certified Nursing Assistant
Timeline
Front Desk Receptionist
Stone Lizard Lodge- Ashley Jones
04.2024 - Current
Cashier
Ace Hardware
12.2022 - 04.2024
High School Diploma -
San Juan High School
No Degree - Nursing
USU
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