Marli Burns
Chico,CA
Summary
Organized and dedicated student, able to provide exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Pinstripes
08.2021 - 01.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Cleaned areas of workplace when needed.
- Greeted and seating guests promptly upon arrival.
- Provided service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Volunteer
VA Hospital, San Carlos
02.2017 - 04.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Psychology
Chico State University
Chico, CA05.2026
High School Diploma -
San Mateo High School
San Mateo, CA05.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Conflict Resolution
- Cleanliness and hygiene
- Cash Handling
- Scheduling
- Assertiveness
- Handling Complaints
Affiliations
- Alpha Delta Pi Sorority
Background
I am a very active individual who loves to go to the WREC almost every day. I would love to be part of this environment and work at the place I spend most of my free time at.
Timeline
Restaurant Hostess
Pinstripes
08.2021 - 01.2022
Volunteer
VA Hospital, San Carlos
02.2017 - 04.2019
No Degree - Psychology
Chico State University
High School Diploma -
San Mateo High School