Marlie Bryan
Bentonville,AR
Summary
Proactive Patient Care Coordinator and Medical Assistant with extensive experience in managing sensitive patient information and optimizing medication delivery schedules. Skilled in HIPAA compliance, patient care, and medical terminology. Brings exceptional customer service and organizational skills to advance patient satisfaction and care efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Infinity Care Solutions
2021.06 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
- Enhanced patient satisfaction by efficiently scheduling medication deliveries.
Medical Assistant
Family Medicine Group
2017.10 - 2018.11
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Medical Assistant Certification - Medical Assisting
Herzing University
Dearborn, MIAssociate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL11.2024
Medical Office Administration Certification - Medical Office Administration
Martinsburg College
Martinsburg, WV04.2014
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Scheduling Medication deliveries
- Customer Service
- Patient Care
- Medical Terminology
Certification
- RMA - Registered Medical Assistant
- Certified Medical Office Administration
Timeline
Patient Care Coordinator
Infinity Care Solutions
2021.06 - Current
Medical Assistant
Family Medicine Group
2017.10 - 2018.11
Medical Assistant Certification - Medical Assisting
Herzing University
Associate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Medical Office Administration Certification - Medical Office Administration
Martinsburg College
- RMA - Registered Medical Assistant
- Certified Medical Office Administration
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