Marlin Garcia
Hackensack,NJ
Summary
Driven Assistant Community Manager known for delivering results through effective team collaboration. Demonstrated excellence in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Rose Associates
05.2023 - Current
- Collaborated with ownership to suggest lease renewal pricing aimed at maximizing resident retention, utilizing market trend analysis in comparison to current inventory.
- Negotiated a high volume of lease renewals to meet the owner's retention targets for 1,112 residents, comprising 70% fair market and 30% rent-stabilized units.
- Managed correspondence and inquiries for all rent-stabilized residents and submitted updated lease renewals to the relevant NYC agency for subsidy residents.
- Conducted interviews and facilitated the hiring process for our management team.
- Assisted general manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Contributed to budget planning and monitoring by providing accurate data on property performance, ensuring wise allocation of resources.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Received the 2023 Management Rising Star Award and the 2023 Maintenance Team Excellence Award
Lease Administrator
Rose Property Management
08.2021 - 05.2023
- Assisted tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept tenant records accurate and detailed with lease term dates, concessions, and application documentation.
- Tracked daily resident approvals and applied correct charges to their account.
- Verified broker commission payments for processing.
- Responded to messages and inquiries from residents s and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Lease Administrator
K&R Realty Management
03.2018 - 08.2021
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Verified tenant incomes and other information before accepting lease applications.
- Liaised between property owners and approximately 3,000 tenants about expectations, paperwork, payments and other logistics.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices
Financial Consultant
Ernst & Young
08.2017 - 12.2017
- Educated clients on employer benefits and provided counseling on benefits enrollment
- Identified target customers by interacting on phone and in person, handling basic inquires and providing quotes.
- Topics included: retirement planning, educational funding, and healthcare plans
- Cultivated and strengthened relationships with new and existing clients.
Bank Teller
M&T Bank
08.2015 - 08.2017
- Provided account servicing by receiving deposits, cashing checks, and issuing official checks
- Accessed computerized financial information to answer questions related to specific accounts.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Provided operational support for high-volume financial institution.
Education
Bachelor of Science - Business Administration And Management
Saint Peter's University
Jersey City, NJSkills
- On-Site, Yardi, Vero,Active Building, and Clickpay knowledge
- Lease oversight
- Property tours and inspections
- Fair housing policies
Accomplishments
- 2023 Management Rising Star Award
Certification
NY Real Estate Salesperson License
Timeline
Assistant Community Manager
Rose Associates
05.2023 - Current
Lease Administrator
Rose Property Management
08.2021 - 05.2023
Lease Administrator
K&R Realty Management
03.2018 - 08.2021
Financial Consultant
Ernst & Young
08.2017 - 12.2017
Bank Teller
M&T Bank
08.2015 - 08.2017
NY Real Estate Salesperson License
Bachelor of Science - Business Administration And Management
Saint Peter's University
Similar Profiles
Ricardo PaulinoRicardo Paulino
Building Porter at Rose AssociatesBuilding Porter at Rose Associates
Kenneth BucaroKenneth Bucaro
Concierge at Rose AssociatesConcierge at Rose Associates
Asmir BrdakicAsmir Brdakic
Resident Manager at Rose AssociatesResident Manager at Rose Associates