Marlina Angeles
Sierra Vista,AZ
Summary
Proven leader and dedicated customer service professional with a track record of enhancing team efficiency and customer satisfaction at Carl's Jr. Expert in cash register operation and renowned for exceptional work ethic and integrity. Achieved significant improvements in workflow and productivity, demonstrating strong problem-solving skills and patience. Certified in CPR/AED, reflecting a commitment to health and safety standards. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Ace Hardware
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Supervisor
Carl's Jr
08.2020 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Certified Nursing Assistant - Nursing Assistant
Cochise College
Sierra Vista, AZ05.2024
High School Diploma -
Buena High School
Sierra Vista, AZ05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Patient Care
- Basic Life Support
- Direct Patient Care
- Recording vital signs
- HIPAA
- Continuing education
- Calm Under Stress
- Certified in CPR/AED
- Activities of Daily Living ADL Support
- Patient Positioning
- CNA Certification
- First Aid Certification
- Universal Precautions
- Health Education
Certification
- Certified Nursing Assistant
- CPR/AED Certified
Languages
English
Native or Bilingual
Timeline
Cashier
Ace Hardware
10.2022 - Current
Supervisor
Carl's Jr
08.2020 - 10.2022
Certified Nursing Assistant - Nursing Assistant
Cochise College
High School Diploma -
Buena High School