Marlina Smith
Summerville,SC
Summary
Leasing and property management professional with over 5 years of experience in multifamily housing. Demonstrated success in increasing occupancy rates and enhancing resident satisfaction through exceptional customer service. Proficient in Yardi and OneSite for budgeting and administrative operations. Strong ability to build and maintain positive resident relationships.
Overview
5
5
years of professional experience
Work History
Leasing Professional
Willow Bridge Property Company
Summerville, SC
10.2025 - Current
- Provided exceptional customer service to ensure a positive leasing experience.
- Processed rental applications and verified applicant information efficiently.
- Conducted property tours and showcased amenities to prospective residents.
- Developed marketing strategies to attract new tenants to available units.
- Collaborated with maintenance teams to address resident concerns promptly.
- Assisted in organizing community events to enhance resident engagement.
Financial Aid Specialist
Trident Technical College
10.2023 - 10.2025
- Processed financial aid and veteran student documents, ensuring timely support for students and facilitating their access to necessary resources.
- Responded to student inquiries regarding financial aid policies and procedures to provide accurate information and support.
- Monitored budget expenditure, tracked expenditures within budget guidelines, and prepared operational budget reports to ensure financial compliance.
- Acted as the director's liaison to faculty, staff, students, and the public regarding information and complaints related to the department.
Assistant Property Manager
Darby Development
09.2022 - 10.2023
- Greeted and pre-qualified prospective residents; processed and verified resident applications to ensure timely occupancy.
- Facilitated communication among owners, residents, and vendors to streamline operations and address issues promptly.
- Oversaw office inventory management, including ordering and stocking, to maintain adequate supplies for efficient operations.
Leasing Manager
Madison Capital Group
03.2021 - 03.2022
- Greeted and communicated with potential residents via phone, in person, and email to build rapport and facilitate leasing process
- Successfully leased 90% of available units in a newly constructed luxury apartment complex within four months
- Managed leasing operations for residential properties across multiple locations.
- Coordinated tenant screenings and lease agreement processes efficiently.
- Developed marketing strategies to attract prospective tenants effectively.
Education
BA - Communication Studies
University of South Carolina Beaufort
Bluffton, SC01-2016
Skills
- Customer service
- Property management
- Application processing
- Marketing strategies
- Budget tracking
- Leasing techniques
Timeline
Leasing Professional
Willow Bridge Property Company
10.2025 - Current
Financial Aid Specialist
Trident Technical College
10.2023 - 10.2025
Assistant Property Manager
Darby Development
09.2022 - 10.2023
Leasing Manager
Madison Capital Group
03.2021 - 03.2022
BA - Communication Studies
University of South Carolina Beaufort