Marlo brinson
Philadelphia,Pennsylvania
Summary
Dependable business professional with over 15 years of entrepreneurial experience. Developed strong time management, organizational, and customer service skills while ensuring confidentiality and accuracy. Punctual and detail-oriented, consistently meeting deadlines and maintaining clear communication.
Overview
5
5
years of professional experience
Work History
Operations Manager
Self-employed
Philadelphia, Pennsylvania
11.2020 - Current
- Directed day-to-day operations by implementing strategies that aligned with business plan and profitability goals.
- Managed daily operations to ensure efficient workflow and resource allocation.
- Developed and implemented standard operating procedures for improved process consistency.
- Analyzed operational data to identify areas for cost reduction and efficiency gains.
- Oversaw inventory management to ensure optimal stock levels and minimize waste.
- Trained and mentored staff on best practices and operational standards.
- Coordinated team schedules to enhance productivity and ensure project deadlines were met.
- Facilitated communication between departments to enhance collaboration on projects.
- Resolved customer inquiries and issues to ensure high satisfaction levels with services provided.
- Built strong operational teams to meet process and production demands.
- Developed and implemented operational procedures to ensure quality standards are met.
Education
Bachelor of Arts - Business Management
Pierce College
Philadelphia, PASkills
- Inventory management
- Process improvement
- Workflow optimization
- SOP development
- Data analysis
- Project coordination
- Vendor negotiations
- Interdepartmental communication
- Team leadership
- CRM strategies
- Problem solving
- Client relationships
Timeline
Operations Manager
Self-employed
11.2020 - Current
Bachelor of Arts - Business Management
Pierce College