Summary
Overview
Work History
Education
Skills
Timeline
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Marlon Allen

Indianapolis,IN

Summary

Warehouse operations specialist with 8+ years of experience in optimizing pick and pack processes for medical supplies. Demonstrates strong problem-solving and inventory control skills, with a proven track record in training and leading teams to achieve operational excellence. Committed to enhancing efficiency and accuracy, leveraging expertise in logistics coordination and customer service.

Extremely motivated sales professional with over 10 years in a highly competitive sales environment, Proven track record of success in exceeding sales goals under high pressure, complex, multi unit sales deals. Relates well to adiverse customer base. Competent in quickly assessing needs and determining the best profitable deal to maximize revenue.

Overview

6
6
years of professional experience

Work History

Integrated Solutions Manager

AT&T
04.2024 - Current
  • Sold and assisted in setting up At&t products and
  • Services
  • Found solutions to problems that occurred with
  • Customers
  • Consistently hit over 170% of
  • Monthly sales goals
  • Increased ex
  • Istin
  • G customer base by 100%
  • Secured over $10,000 worth of
  • Net new business

Specialist

Kimball Electronics
12.2022 - 02.2024
  • Finish technical support to clients, addressing inquiries and troubleshooting issues effectively.
  • Coordinated product installations, ensuring customer satisfaction and adherence to company standards.
  • Trained new team members on service protocols and system functionalities for efficiency.

Customer Service Representative

Finish Line
02.2020 - 12.2022
  • Managed customer calls efficiently in a fast-paced call center environment.
  • Documented, researched, and resolved customer service issues.
  • Met personal, team, and company goals in a customer service environment.
  • Enhanced customer satisfaction with fast, knowledgeable service.

Education

Photography

Ivy Tech Community College
Indianapolis, IN
05.2016

Skills

  • Problem-Solving
  • Customer Service
  • Conflict Resolution
  • Data Entry
  • Team Leadership
  • Data Analysis
  • Safety Compliance
  • Performance Analysis

Timeline

Integrated Solutions Manager

AT&T
04.2024 - Current

Specialist

Kimball Electronics
12.2022 - 02.2024

Customer Service Representative

Finish Line
02.2020 - 12.2022

Photography

Ivy Tech Community College