Marlon Luna
Chicago,IL
Summary
Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of the industry, customer service principles, cocktails crafting and team management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Bar Manager
Vintage Nightlife (Storyville Chicago)
10.2023 - 02.2025
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Trained new staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings and menu updates.
- Oversaw planning for special/private events.
- Maintained inventory control and ordering.
- Maintained vendor relationships.
- Served high customer volumes, whether during special events, holidays or just busy nights.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Maintenance Technician
Readerlink
01.2020 - 10.2023
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Supervised technicians and assigned responsibilities.
Education
Richard J. Daley College
Chicago, ILSkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Inventory management
- Work under pressure
- Work on a fast paced environment
Certification
Liquor handler BASSET
Food handler BASSET
Languages
Spanish
English
Timeline
Bartender/Bar Manager
Vintage Nightlife (Storyville Chicago)
10.2023 - 02.2025
Lead Maintenance Technician
Readerlink
01.2020 - 10.2023
Richard J. Daley College
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