Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marlon Rice
Open To Work

Marlon Rice

Operations / Sales Manager
Midland,GA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Sales ManagerBusiness / Finance ManagerSales ManagerOperations DirectorOperations Manager

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Midland, GA, US
Open to relocation: Yes

Salary Range

90000/yr - 200000/yr

Summary

Results-oriented Business Manager with 28 years of experience in operational turnarounds and cost containment across retail and corporate sectors. Led teams of up to 405 and managed a $25 million budget, driving increased customer satisfaction and improved gross margins. Expertise in P&L management, sales leadership, process optimization, and regulatory compliance.

Overview

28
28
years of professional experience

Work History

Sales Manager

La-Z-Boy Home Furnishings & Decor
Columbus, United States
03.2020 - Current
  • Led and coached sales team to consistently meet or exceed targets through performance management and KPI tracking.
  • Design and execute sales strategies, promotions and local campaigns to drive traffic, conversion and average transaction value.
  • Monitored sales performance and analyzed metrics to set quotas, forecast revenue and optimize pricing and promotions for improved outcomes.
  • Recruited, onboarded and trained sales representatives; implemented coaching routines and incentive plans that enhanced team effectiveness.
  • Manage sales budget, approve expenditures and collaborate cross-functionally with operations and marketing to support store performance.
  • Resolve escalated customer issues and build long-term client relationships to protect brand reputation and retention.

Business / Finance Manager

Group 1 Automotive Inc
Columbus, United States
11.2017 - 03.2020
  • Led business operations to drive revenue growth and enhance profitability through cost containment, process improvements, and new business development initiatives.
  • Prepared and analyzed financial and operational reports to inform leadership decisions and identify opportunities to optimize margins.
  • Built and maintained relationships with internal teams and external partners to support sales initiatives and strengthen client retention strategies.
  • Standardized employee training programs and performance expectations, enhancing team effectiveness and boosting customer satisfaction.
  • Ensured compliance with federal and state regulations and industry requirements across all operational activities.

Sales Manager

Group 1 Automotive Inc
Columbus, United States
01.2012 - 11.2017
  • Developed targeted sales strategies across multiple marketing channels to improve lead generation and profitability.
  • Owned territory sales planning and account management, enhancing team performance to grow market share and maximize revenue.
  • Designed and delivered a comprehensive training program for new sales associates to accelerate ramp-up and improve close rates.
  • Recruited, hired, and coached high-performing staff, driving company turnaround through increased gross margins and optimized operating expenses.
  • Monitored performance metrics and marketing ROI to inform continuous improvement and reallocate resources effectively.
  • Provided analytical support to executive leadership with detailed reports and operational recommendations.

Operations Director

BancTec Inc.
Columbus, United States
02.2008 - 01.2012
  • Provided executive leadership and strategic vision aligned to corporate goals, overseeing operations across facilities and support functions.
  • Developed and executed strategic business plans enhancing quality, shortening delivery cycles, and reducing operating costs.
  • Recruited and developed leadership talent, strengthening operational capability and enhancing profitability.
  • Managed a $25M annual operating budget, implementing controls and financial planning to optimize resource allocation.
  • Directed building operations including maintenance, security and vendor management to ensure safe, efficient facilities.
  • Led audits and process reviews to validate transactions, improve inventory control and strengthen financial governance.
  • Provided leadership and direction to large workforce of direct reports and frontline managers, fostering operational excellence.

Operations Manager

Aflac Inc
Columbus, United States
02.2004 - 02.2008
  • Provided strategic vision and alignment with company goals to drive operational improvements.
  • Streamlined operations by managing budgets, customer accounts, and optimizing scheduling and workflows to enhance efficiency.
  • Executed local market strategies and tactical initiatives to achieve operational and budgetary goals, enhancing productivity.
  • Led the physical relocation of a mail facility, managing design, wiring and layout while maintaining business continuity.
  • Analyzed processes and applied quantitative problem-solving methods to optimize decision-making and reduce downtime.
  • Designed and implemented processes that reduced downtime and financial loss by improving support group responsiveness.
  • Represented company to customers, vendors, and stakeholders, strengthening partnerships and ensuring effective service delivery.

Imaging/ Data Entry/ Inbound Distribution Supervisor

Aflac Inc
Columbus, United States
01.1998 - 02.2004
  • Supervised document imaging, internal distribution, data entry, and remittance processing departments, ensuring efficient driver fleet maintenance and effective route logistics.
  • Provided strategic direction to align departmental activities with organizational goals, achieving service-level targets.
  • Implemented delivery and routing software to improve on-time performance and reduce manual routing errors.
  • Hired, trained, and evaluated staff, establishing clear performance standards and tailored development plans to enhance team capabilities.

Education

High School Diploma -

Kendrick High School
Columbus, GA
01-1991

Some College (No Degree) -

Tuskegee University

Some College (No Degree) -

Strayer University

Skills

  • Operations and sales management
  • Key account and client management
  • Revenue optimization strategies
  • Market and competitor analysis
  • Strategic planning and forecasting
  • Risk management techniques
  • Training program design
  • Conflict resolution strategies
  • Process improvement
  • Team leadership

Timeline

Sales Manager

La-Z-Boy Home Furnishings & Decor
03.2020 - Current

Business / Finance Manager

Group 1 Automotive Inc
11.2017 - 03.2020

Sales Manager

Group 1 Automotive Inc
01.2012 - 11.2017

Operations Director

BancTec Inc.
02.2008 - 01.2012

Operations Manager

Aflac Inc
02.2004 - 02.2008

Imaging/ Data Entry/ Inbound Distribution Supervisor

Aflac Inc
01.1998 - 02.2004

High School Diploma -

Kendrick High School

Some College (No Degree) -

Tuskegee University

Some College (No Degree) -

Strayer University

Similar Profiles

CREATE PROFILE
Marlon RiceOperations / Sales Manager