Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Marlon Sheppard

Sacramento ,CA

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed through roles at Family Business. Proven expertise in cash handling and customer service, enhancing client satisfaction and operational efficiency. Recognized for effective team collaboration and training staff, leading to improved performance and a well-organized work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Family Business
Sacramento, CA
12.2024 - 05.2025

worked with money taking orders and serving food.

Student

Sacramento Job Corps Center
Sacramento, CA
12.2024 - 05.2025
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.
  • Boosted team morale and productivity with regular motivational meetings and feedback sessions.

Janitorial Supervisor

Family Business
Sacramento, CA
08.2020 - 12.2024
  • Oversaw cleaning supply inventory to maintain optimal stock levels.
  • Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.

Education

High School Diploma -

Keema School For Independent Study
1281 North Ave, Sacramento, CA 95838
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy

Certification

certified in CPR

Additional Information

was involved in JROTC, FFA, and sports in high school Also was a member of school dorm board for 5 months and took a trade in security at sacramento job corps

Timeline

Cashier

Family Business
12.2024 - 05.2025

Student

Sacramento Job Corps Center
12.2024 - 05.2025

Janitorial Supervisor

Family Business
08.2020 - 12.2024

High School Diploma -

Keema School For Independent Study