Marlyn Hernandez
Camden,NJ
Summary
Dynamic professional with a proven track record in customer service. Enhancing client satisfaction and effective team management. Skilled in conflict resolution and Microsoft Office, adept at fostering collaborative teamwork and delivering exceptional customer service. Achieved significant improvements in time management and client base expansion across diverse roles.
Overview
2
2
years of professional experience
Work History
Independent Contractor
Entertainment
05.2023 - 07.2024
- Expanded clientele base through active networking
- Improved time management skills by balancing multiple bookings and maintaining punctuality
- Fostered a positive work environment
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands
Personal Training Director
LA Fitness
03.2022 - 05.2023
- Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
- Created and submitted daily productivity reports.
- Conducted regular performance evaluations for personal trainers, identifying areas for improvement and providing targeted coaching.
- Provided exceptional customer service by addressing member inquiries promptly and effectively resolving any issues or concerns that arose during their fitness journey.
- Designed specific workout systems for individual clients based on performance ability.
Education
No Degree - Psychology
Associate of Science - Business Administration And Management
05.2013
Skills
- Conflict Resolution
- Collaborative Teamwork
- Character Development
- Fluent Bilingualism
- Team Management
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Independent Contractor - Entertainment
05.2023 - 07.2024
Personal Training Director - LA Fitness
03.2022 - 05.2023
Rutgers University - No Degree, Psychology
Mercer County Community College - Associate of Science, Business Administration And Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Contract WorkPart TimeFull TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursCareer advancementWork from home optionSimilar Profiles
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