Marmikta Acosta
Eastchester,NY
Summary
Motivated MBA Finance candidate with a solid understanding of financial management, budgeting, forecasting, investment analysis, and business strategy. Through research projects and graduate coursework, I have developed strong analytical and critical thinking skills while gaining experience in evaluating financial performance and market trends. A detail-oriented and diligent worker seeking an opportunity to contribute to a team and begin a career in corporate finance or financial analysis.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Customer Service Associate
Westchester Electrical Consultant
Westchester, NY
10.2024 - Current
- Assisted customers with inquiries and service requests, resolving problems to enhance overall satisfaction.
- Resolved customer inquiries and complaints using effective communication techniques.
- Maintained detailed records of customer interactions for improved follow-up and service tracking.
- Built strong relationships with customers, leading to increased repeat business and client referrals.
- Provided comprehensive after-sales support, addressing any issues or concerns promptly to maintain positive client relationships.
- Performed cash, card, and check transactions to complete customer purchases.
Nanny
Betsy Dempsey
Rye, NY
01.2022 - 09.2023
- Developed engaging educational activities tailored to children's developmental stages.
- Organized playdates and outings, fostering social skills and teamwork among children.
- Assisted with homework and educational tasks, enhancing children's academic performance and confidence.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Nanny/ Household Manager
Kelly Sepin
Eastchester, NY
06.2020 - 07.2021
- Coordinated daily schedules for children and household duties to ensure smooth operations
- Provided attentive care and supervision to children, ensuring safety and well-being.
- Managed daily routines, including meal preparation and hygiene practices.
- Communicated effectively with parents regarding child development and behavioral concerns.
- Implemented positive discipline strategies to encourage good behavior and social skills.
Education
MBA - Finance
Monroe College – King Graduate School
New Rochelle, NY12-2026
Bachelor of Social Work - Minor in Psychology
St. Xavier’s College
Kathmandu, Nepal01-2016
Skills
- Customer service
- Microsoft Office Suite
- Work prioritization
- Attention to detail
- Project management
- Office suite proficiency
- Data evaluation
- Financial analysis
- Economic forecasting
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Customer Service Associate
Westchester Electrical Consultant
10.2024 - Current
Nanny
Betsy Dempsey
01.2022 - 09.2023
Nanny/ Household Manager
Kelly Sepin
06.2020 - 07.2021
MBA - Finance
Monroe College – King Graduate School
Bachelor of Social Work - Minor in Psychology
St. Xavier’s College