Marqueishia Jackson

Committed to ensuring customer satisfaction through exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring effective solutions for customer needs. Possessing a warm demeanor and excellent communication skills for customer interaction. Eager to learn and grow in a call center environment. Bringing the ability to quickly grasp new concepts and master essential tools for customer service roles. Ready to utilize and develop problem-solving and active listening skills in a call center role.

• Certification Of Fellowship Completion, 07/01/22
• PCA- Personal Care Assistant(7/26/2023)
• Customer Service & Sales Specialist- National Retail Foundation(10-11-2024)
• Adult Mental Health first Aid- National Council for Mental Wellbeing(9/26/2024)
• Certificate Of Achievement - Medical Call Center Training(10/14/2024)
• Certificate Of Completion(9/16/2024)

~ Problem Solving - 4 Contact Hours

~ De-Escalation - 4 Contact Hours