Marques Mason
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Server
Brewport Brewing Company
04.2024 - Current
- Prepare stations for service, greet guests, sell food/beverages, and reconcile totals
- Assist in overall restaurant cleanliness and orderliness
- Educate guests on brewing history and beverages
Industrial Organizational Psychologist Intern
Barnum Museum
06.2024 - 08.2024
- Conducted comprehensive job analysis to enhance key roles within the organizations
- Developed detailed job descriptions for vacant roles within the organization
- Designed training directives for newly acquired employees
College Counseling and Guidance Counseling Intern
Capital Preparatory Upper School
02.2023 - 05.2023
- Assisted students in achieving their collegiate goals
- Organized documents and files for easy access
- Developed relationships with students, teachers, and counselors to create a comfortable learning and supportive environment
- Assisted students on final projects, essays, and reports
Retail Team Member
Panera Bread
03.2022 - 02.2023
- Offer strong customer service skills, keeping customers satisfied and ensuring all orders were accurate and filled in a timely manner
- Develop relationships with new staff members, and created chemistry allowing us to work better towards our common goals
- Strive to maintain a positive working environment through stressful situations in the workspace
Education
Graduate Certificate - Human Resource Management
Sacred Heart University
Fairfield, CT12-2024
M.S. - Industrial Organizational
Sacred Heart University
Fairfield, CT05-2024
B.S. - Psychology, Criminal Justice
Sacred Heart University
Fairfield, CT05-2023
Skills
- Microsoft Office
- Google Suite
- R
- Qualtrics
- SPSS
- Task prioritization
- Daily specials memorization
- Upselling techniques
- Positive and professional
- Point-of-sale system
- Strong work ethic
Accomplishments
· Captain of Division 1 Sacred Heart University Football Team (2024)
· 3rd Team All-NEC
· Athletics Leadership Council – Sacred Heart University, 2022
Awards
- Captain of Division 1 Sacred Heart University Football Team, 2024
- 3rd Team All-NEC, 2024
- Athletics Leadership Council, Sacred Heart University, 2022
Timeline
Industrial Organizational Psychologist Intern
Barnum Museum
06.2024 - 08.2024
Server
Brewport Brewing Company
04.2024 - Current
College Counseling and Guidance Counseling Intern
Capital Preparatory Upper School
02.2023 - 05.2023
Retail Team Member
Panera Bread
03.2022 - 02.2023
Graduate Certificate - Human Resource Management
Sacred Heart University
M.S. - Industrial Organizational
Sacred Heart University
B.S. - Psychology, Criminal Justice
Sacred Heart University
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