MARQUES OWENS
Ft. Washington,MD
Summary
Dedicated and self-starting professional with extensive experience across various administrative support settings through multiple temporary contracts. Well-rounded and adaptable team player known for handling HR functions, finance procedures, overseeing local mergers, and efficiently managing various administrative tasks. Proficient in utilizing systems such as IMIS, Dayforce HCM, and Ceridian. Seeking a stable position with a permanent employer to further develop skills and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Human Resources Administrator
American Postal Workers Union, AFL-CIO
08.2023 - Current
- American Postal Workers Union, AFL-CIO, Spearhead HR Finance procedures for the Secretary-Treasury Department, ensuring precision and compliance
- Lead the seamless execution of new incoming Local Mergers, facilitating smooth transitions
- Efficiently process applications for the APWU Scholarship Program using IMIS System, guaranteeing accuracy
- Address incoming inquiries and concerns regarding APWU policies and procedures with a focus on swift resolution
- Successfully execute additional administrative tasks set forth by the Secretary-Treasurer, demonstrating multitasking abilities.
Human Resources Assistant
SHRM
03.2023 - 08.2023
- Proactively create, meticulously organize, and securely maintain employee personnel files
- Collaborate closely with the HR department to devise and update policies that ensure corporate accountability and workplace health
- Play a pivotal role in preparing critical documents for Auditing procedures, adhering to audit standards
- Handle sensitive and confidential employee information with complete discretion using Dayforce HCM and Ceridian
- Skillfully process employee status changes, ensuring the accuracy of human resources systems and employee records
- Conduct audit services for critical documents within Dayforce, delivering accurate results.
Administrative Assistant
Exela Technologies
10.2022 - 01.2023
- Diligently respond to calls and emails, providing prompt and effective assistance
- Expertly receive, prepare, and meticulously document critical documents, including Tax documents
- Proficiently input and manage data within the Accutrac system, Microsoft Office Suite, and Google Suite
- Assist clients with the preparation of critical documents, ensuring client satisfaction
- Cultivate a welcoming environment for staff and clients, enhancing workplace comfort
- Maintain strict confidentiality and discretion while coordinating with personnel across departments to ensure the accuracy of data entries
- Uphold the integrity of digital and hard copy filing systems, meticulously sorting incoming mail, labeling customer records, and conducting annual file reviews.
Transitional Support Specialist
Offenders Aid and Restoration
06.2021 - 08.2022
- Conduct in-depth interviews with Re-entry Participants and their family members, compiling comprehensive employment, financial, social, educational, criminal, institutional, and drug history information
- Actively participate in meetings, contributing innovative ideas and helping establish new best practices
- Meticulously process a wide range of documentation, consistently entering information into Microsoft Office and Google databases
- Skillfully assist with training new interns, providing guidance, and overseeing their professional development
- Successfully create and oversee various organizational procedures, ensuring efficiency and compliance
- Establish strong connections with multiple community partners and members, fostering the development of new and impactful programs.
Volunteer
INOVA JUNIPER PROGRAM
11.2014 - 05.2018
- Spearhead the development and implementation of cutting-edge social media strategies
- Expertly prepare and manage event venues, adhering to stringent requirements
- Ensure materials and equipment are maintained as required, guaranteeing seamless event execution
- Develop meticulous timelines for events and coordinate hosting, ensuring seamless event logistics
- Manage budgets for individual events, providing detailed financial reports to senior managers
- Successfully complete Certification courses for HIV/AIDS testing and counseling
- Take comprehensive meeting notes and event reviews, relaying critical information to the team.
Data Entry Specialist
American Diabetes Association
05.2015 - 07.2015
- Validate data with meticulous precision, ensuring correct entry and pinpointing errors for immediate correction
- Collaborate closely with personnel across departments, doubling down on accuracy and ensuring the integrity of data entries
- Swiftly flag accounts requiring additional services and efficiently route this information to the appropriate teams to prevent service delays
- Skillfully manage basic office tasks, including filing paperwork, printing documents, utilizing copy and fax machines, and running errands
- Gain invaluable experience in data entry, consistently recording client and appointment information in both physical and electronic databases
- Handle delicate client information, including phone numbers, contact information, and income tax documents, with the utmost care and confidentiality.
Student Intern
National Black Justice Coalition
08.2011 - 03.2014
- Expertly process department correspondence, ensuring effective internal and external communication
- Meticulously process a wide range of documentation, consistently entering information into databases with the highest level of precision
- Present innovative ideas to enhance performance and efficiency, actively contributing to organizational growth
- Passionately advocate for Black LGBT social and human rights issues, influencing government leaders and community perceptions
- Skillfully oversee the production of collateral material, proposals, reports, and updates to meet the evolving needs of new, existing, and potential funders
- Successfully plan, manage, and execute revenue-generating events, including OUT on the Hill Black LGBT Leadership Summit and Black LGBT-focused initiatives.
Mentorship, White House
08.2009 - 03.2013
- Actively shadowed Mentors in their day-to-day operations, rapidly gaining practical experience
- Served as a dedicated mentor to incoming program mentees and high school juniors and seniors, fostering their personal and professional growth
- Participated vigorously in grassroots outreach efforts, actively supporting the Obama Campaign in 2008
- Prepared and served food to the needy at Martha's Kitchen, demonstrating a strong commitment to community service
- Contributed to the revitalization of the Anacostia area, actively participating in cleanup efforts.
Education
Bachelor of Science - Political Science And Government
Marymount University
Arlington, VASkills
- Data Entry
- Policy Development
- Databases
- Troubleshooting
- Verifying data accuracy
- Microsoft Office
- Google Suite
Timeline
Human Resources Administrator
American Postal Workers Union, AFL-CIO
08.2023 - Current
Human Resources Assistant
SHRM
03.2023 - 08.2023
Administrative Assistant
Exela Technologies
10.2022 - 01.2023
Transitional Support Specialist
Offenders Aid and Restoration
06.2021 - 08.2022
Data Entry Specialist
American Diabetes Association
05.2015 - 07.2015
Volunteer
INOVA JUNIPER PROGRAM
11.2014 - 05.2018
Student Intern
National Black Justice Coalition
08.2011 - 03.2014
Mentorship, White House
08.2009 - 03.2013
Bachelor of Science - Political Science And Government
Marymount University
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