Marques Pettiford

Entered title and vehicle information into database.

• Communicated with customers to resolve common title issues.
• Contacted Motor Vehicle Department to determine status of pending titles.
• Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
• Managed and reconciled accounts to finalize accurate and complete financial transactions.
• Calculated and remitted state sales tax, service, and other charges.

• Maintaining title files to ensure the state requirements are met for total loss vehicle claims
• Communicating with customers, lean holders, and banks to acquire necessary documentation for title processing.
• Entered title and vehicle information into database.
• Communicated with customers to resolve common title issues.

• Handling secure and confidential customer service information, credit cards, and checks to ensure that products were properly distributed to customers
• Quality management s key to daily tasks.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Organized work to meet demanding production goals.

Maintained returns inventory and completed reports along with documentation for bulk returns

• Provided one-on-one training to new staff and delegated assignments to employees.
• Reduced product loss by maintaining secure environment and workflows
• Maintained company processing standards across [Number] product lines.

• Maintained operational control of facility while assisting inmates with coping and problem-solving skills
• Managed inventory, maintained records of events, visitor activity, verified inmates' employment, and monitored inmates' daily work and responsibilities.