MarQuese Boquet-Mckenzie
910 S Chestnut St ,LA
Summary
Dynamic Express Service Technician with a strong background at Bill Hood Import Corner, excelling in automotive diagnostics and customer service. Proven ability to enhance vehicle performance through effective maintenance and repair techniques. Recognized for attention to detail and problem-solving skills, contributing to a collaborative team environment and improved service outcomes.
Overview
4
4
years of professional experience
Work History
Express Service Technician
Bill Hood Import Corner
Hammond, LA
05.2023 - 12.2025
- Assisted in performing routine vehicle maintenance and inspections to ensure optimal performance.
- Learned and applied safety protocols for handling tools and equipment in repair processes.
- Supported technicians by organizing workspaces and maintaining inventory of parts and supplies.
- Participated in training sessions to develop skills in diagnostic tools and repair techniques.
- Engaged with customers to understand their service needs and provide basic information on services offered.
- Documented service activities and customer interactions accurately for record-keeping purposes.
- Observed experienced technicians to gain knowledge of vehicle repair procedures and standards.
- Supported a positive workplace culture through active collaboration, open communication, and shared responsibility among team members.
McDonald Closer
Mclaff
Walker, LA
06.2022 - 07.2023
- Collaborated with team members to enhance closing strategies and improve customer satisfaction.
- Implemented follow-up procedures to maintain relationships and ensure ongoing client engagement.
- Trained new team members on effective closing techniques and best practices.
- Led initiatives to streamline processes, reducing time spent on administrative tasks related to closings.
Education
High School Diploma -
Walker Adult Education Center
Walker, LA01.2023
Skills
Brake servicing
Tire rotations
Engine repair
Automotive diagnostics
Fluid replacement
Vehicle inspections
Fuel system maintenance
Exhaust system repairs
Alignment adjustments
Mechanical aptitude
Steering system expertise
Emission control
Suspension work
Cooling system service
Electrical systems
Transmission service
Preventative maintenance
Computerized equipment use
Battery testing
Powertrain NVH
Customer service
Problem-solving
Battery replacements
Safety checks
Attention to detail
Timeline
Express Service Technician
Bill Hood Import Corner
05.2023 - 12.2025
McDonald Closer
Mclaff
06.2022 - 07.2023
High School Diploma -
Walker Adult Education Center