Marquetta Shields
Lawrence,KS
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of professional experience
Work History
Sales Associate
Harper Liquor
Lawrence, KS
09.2022 - Current
- Greeted customers and provided excellent customer service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Answered store and merchandise questions and led customers to wanted items.
- Followed company safety regulations to maintain safe work environment.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Maintained a clean and organized work area throughout the shift.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Associate
Kwik Shop
Lawrence, KS
01.2021 - 09.2022
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted in the development of store displays to promote products.
- Developed relationships with vendors to obtain best prices on goods purchased for resale.
- Greeted customers and responded to inquiries in a professional manner.
- Processed payments and bagged items for customer check out.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Red Cloud High School
Pine Ridge, SD05-1991
Skills
- Customer Needs Assessment
- Retail Loss Prevention
- Inventory Control
- Payment Processing
- Product Promotions
- Shipment Processing
- Flexible Schedule
- Excellent Communication Skills
- Cash Register Operation
- Exceptional Customer Service
- Reliable and Punctual
- Cash Handling Accuracy
- Problem-Solving
- Store Opening and Closing
- Time Management
References
References available upon request.
Timeline
Sales Associate
Harper Liquor
09.2022 - Current
Sales Associate
Kwik Shop
01.2021 - 09.2022
High School Diploma -
Red Cloud High School
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