Marquez Wong-Owens
Sacramento,CA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Manager
Taco Bell
07.2022 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High School Diploma -
Florin High School
Sacramento, CA05.2023
Skills
- Team Development
- Inventory Control
- Staff Development
- Opening and Closing Procedures
Timeline
Shift Manager
Taco Bell
07.2022 - Current
High School Diploma -
Florin High School
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