Marqui Alexander
Suitland,MD
Summary
Accomplished Sales Consultant with a proven track record at Eastern Automotive Group, excelling in customer relationship management and CRM proficiency. Demonstrated ability to exceed sales targets through expert knowledge and interpersonal communication skills, enhancing client satisfaction and loyalty. Achieved a notable increase in client retention, underscoring a commitment to excellence and team cooperation.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Passport INFINITI of Suitland, Md.
4731 Auth Pl, Suitland, Md.
02.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Eastern Automotive Group
4809 St. Barnabas Rd. Temple Hills, Md. 20748
03.2021 - 01.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Driver
UPS
5601 Eisenhower, Ave. Alexandria, Va 22304
09.2019 - 01.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Education
High School Diploma - Education
TC Williams High School
Alexandria, Va06.1992
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Cold-calling
- Web technologies and services
- B2B Sales
- Leads Prospecting
- Sales proposal creation
- Upselling and Cross Selling
- Product and Service Sales
- Interpersonal communication skills
- Goal-Driven
- Positive Customer Engagement
- Team Cooperation
- Honest and Dependable
- Computer Proficiency and Microsoft Office
Timeline
Sales Consultant
Passport INFINITI of Suitland, Md.
02.2023 - Current
Sales Consultant
Eastern Automotive Group
03.2021 - 01.2023
Driver
UPS
09.2019 - 01.2021
High School Diploma - Education
TC Williams High School