Marquiketala Baltimore
Rock Island,IL
Summary
Dynamic and dedicated professional with a strong background in customer service at 7-Eleven, excelling in cash handling and team collaboration. Proven ability to enhance customer satisfaction through exceptional service and maintain operational efficiency. Committed to upholding quality standards and fostering a clean, safe environment in all tasks.
Overview
3
3
years of professional experience
Work History
Cashier
7-eleven
06.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of the store environment to support operational efficiency.
- Monitored stock levels and restocked shelves to ensure product availability for customers.
- Trained new cashiers on store policies, procedures, and best practices for customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Operations Assistant
Allure of Moline
05.2022 - 06.2025
- Collaborated with team members to uphold quality standards in laundry services.
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Maintained a clean and safe working environment by adhering to health and safety standards in the laundry facility.
- Collected soiled linens and clothing and pretreated stains.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Education
High School Diploma - Diploma
Great Basin High School
Clearfield, UT10.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
Timeline
Cashier
7-eleven
06.2025 - Current
Operations Assistant
Allure of Moline
05.2022 - 06.2025
High School Diploma - Diploma
Great Basin High School