Hi, I’m
MarQuinn McGary
Denver,CO
Summary
I would like to obtain a position that utilizes my experience and different skills. I am always open to learning new things and adapting to different environments to create a comfortable work environment.
Overview
1
Certification
Work History
King SoopersDenver, CO
Front End Supervisor
11 2023 - Current
Job overview
- I help regulate and navigate the front end team of about 25 team members King Soopers retail.
- I navigate breaks with my associates and employees.
- I am responsible for loaning and dropping money in out cash recycler machine.
- I train associates wether it be for the customers service desk, cashiering, courtesy clerk or even for SCO (Self-checkout).
- I am responsible for overridding certain transactions that pertain to coupons and customers service resolutions.
- I attend manager meetings for further instructions and to go over goals and accomplishments that the store is trying to achieve.
- I represent the best customer service team with our behavior and how we conduct ourselves on the floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Trained new hires in customer service excellence, contributing to noticeable improvement in customer satisfaction ratings.
- Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Fostered strong communication between front-end team and other departments, improving overall store operations.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Handled personnel issues such as attendance tracking, time-off requests, disciplinary actions fairly.
DoorDashDenver, CO
Delivery Driver
04 2020 - Current
Job overview
- Pick up and deliver food across the city.
- Fast paced with different types of environments.
- Gps tracking and delivery assistance.
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Propak Logistics LLCDenver, CO
Machine Operator
06 2021 - 12 2022
Job overview
- I helped sort out pallets that were unloaded from various trucks.
- They would then take the pallets I sorted by color and have the builders repair them to have them reloaded onto another truck and back out to wherever they needed to go.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
7-ElevenDenver, CO
Clerk/Cashier
04 2020 - 12 2020
Job overview
- Handle cash and debit transactions.
- Lottery.
- Money Orders.
- Help stock and check in orders.
- Maintain the upkeeping of the store cleanliness.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
Dracary's Fleet LLCDenver, CO
Dispatch Manager
08 2019 - 03 2020
Job overview
- This job requires a focus and dedicated leader that will prepare the morning meeting and handle dispursing the routes assigned to drivers he watches throughout the day.
- The dispatch Manager must handle multiple phone calls that vary from just checking in on drivers to insurance appts.
- Also, must be able to attend all the meetings so he/she can inform his/her team of drivers how to become better as a whole.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
- Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
- Analyzed historical data to identify trends in workload volume, adjusting staffing levels accordingly during peak periods or downtimes.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Supported the implementation of new technology systems designed to enhance dispatch operations’ overall efficiency and effectiveness.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
AmazonEnglewood, CO
Delivery Driver
12 2018 - 03 2022
Job overview
- Deliver packages throughout different residential neighborhoods and businesses.
- Package handling.
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
Pinehurst Country ClubEnglewood, CO
Greenskeeper
05 2019 - 08 2019
Job overview
- Handle maintenance of golf course.
- Help maintain practices areas and walk paths throughout the facility up to country club standards.
- Lawn maintenance/mowing.
- 27 holes, 220 acres land and property.
- Improved course aesthetics by trimming trees, pruning shrubs, and managing landscape plantings as needed.
- Supported course redesign projects, providing expert input on turf management practices.
- Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
- Streamlined work processes by regularly inspecting tools and equipment to ensure optimal performance and functionality.
- Enhanced green speed and health, carefully managing mowing schedules and techniques.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
UPSCommerce City, CO
Package Handler
04 2018 - 12 2018
Job overview
- Unload a variety of packages.
- Assort packages.
- Package handling.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
WALMART Stores INCe7800 Smith Rd.
Cashier/Service Rider
11 2016 - 02 2018
Job overview
- Handled cash/credit/debit transactions.
- Customer Service/Returns desk.
- Automotive department.
- Stocking, vehicle line maintenance.
- Provide vehicle maintenance and services.
- Greeted customers entering store and responded promptly to customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
CONOCO, INCSterling, CO
Clerk
01 2016 - 10 2016
Job overview
- Handled cash/credit/debit transactions.
- Opening/closing facility.
- Maintenance of store cleanliness, inventory, merchandise and price implementation.
- New associate training.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Education
Colorado Media SchoolDenver
Radio & Television from Media
08.2021
Northeastern Junior CollegeSterling
Psychology from Psychology
02.2016
Aurora Central High SchoolAurora
General Studies from High school or equivalent
05.2014
Skills
- Team Supervision
- Training and mentoring
- Opening and closing procedures
- Problem-solving skills
- Financial Management
- Staff Management
- Dispatching field personnel
- Employee training
- Service coordination
- Multitasking Abilities
- Planning and Coordination
- Excellent Communication
- Order picking and processing
- Warehouse environment safety
- Warehouse Logistics
- Route deliveries
- Problem-Solving
- Critical Thinking
- Interpersonal Communication
- Loading and unloading
- Forklift Operations
- Logistics
- Word processing
Certification
Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Front End Supervisor
King Soopers
11 2023 - Current
Delivery Driver
DoorDash
04 2020 - Current
Machine Operator
Propak Logistics LLC
06 2021 - 12 2022
Clerk/Cashier
7-Eleven
04 2020 - 12 2020
Dispatch Manager
Dracary's Fleet LLC
08 2019 - 03 2020
Delivery Driver
Amazon
12 2018 - 03 2022
Greenskeeper
Pinehurst Country Club
05 2019 - 08 2019
Package Handler
UPS
04 2018 - 12 2018
Cashier/Service Rider
WALMART Stores INCe
11 2016 - 02 2018
Clerk
CONOCO, INC
01 2016 - 10 2016
Colorado Media School
Radio & Television from Media
08/2021
Northeastern Junior College
Psychology from Psychology
02/2016
Aurora Central High School
General Studies from High school or equivalent