Marquis Mercer-Shuler
Bartender
Philadelphia,PA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Harrah’s Philadelphia
08.2023 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with inventorying beverage stock and bar supplies.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Charlie B's Place 2
06.2021 - 07.2023
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Operated as sole bartender on weekday shifts and with one other bartender on busy nights such as holidays, special events, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Table Games Dealer
Parx Casino
02.2019 - 05.2022
- Involved in dealing cards for table games like blackjack and operated the roulette wheel
- Provided a high level of customer service, while giving a positive attitude to entertain daily customers.
- Ensured game integrity through strict adherence to gaming policies and procedures.
Table Games Dealer
Harrah’s Casino
02.2016 - 02.2019
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Improved operational efficiency by maintaining accurate inventory records for gaming equipment and supplies.
- Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
Education
High School Diploma -
Simon Gratz Mastery Charter School
Philadelphia, PASkills
- Cash Register Operation
- Preparing Garnishes
- Customer Service & Satisfaction
- Menu Memorization
- Clear and Effective Communication
- Workplace Safety & Security
- Liquor, Beer, and Wine Knowledge
- Time Management Abilities
- Food and Beverage Service
- Suggestive Selling
- Payment Processing
Certification
- RAMP certified
- Certified and licensed Bartender
- Mainline Center Of Bartending School Mixologist Certificate
Timeline
Bartender
Harrah’s Philadelphia
08.2023 - 12.2023
Bartender
Charlie B's Place 2
06.2021 - 07.2023
Table Games Dealer
Parx Casino
02.2019 - 05.2022
Table Games Dealer
Harrah’s Casino
02.2016 - 02.2019
High School Diploma -
Simon Gratz Mastery Charter School
- RAMP certified
- Certified and licensed Bartender
- Mainline Center Of Bartending School Mixologist Certificate
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