Marquis Pope
San Angelo,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving. Assists other managers with accomplishing demanding targets by encouraging staff with adequate techniques. Methodical and well-organized in optimizing coverage to meet operational demands. Multi-tasking manager while creating a positive workplace.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Icon Cinema
09.2015 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Kitchen Staff Member
Buffalo Wild Wings
03.2014 - 08.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
Education
No Degree - Sports Medicine
St Augustine’s University
Raleigh, NCHigh School Diploma -
Newton Conover High School
Newton, NC05.2013
Skills
- Staff Supervision
- Coordinate Events
- Customer Relations
- Staff Training
- Customer Service
- Manage Inventory
- Hiring and Training
- Monitor Equipment,
- Microsoft Office Expertise
Timeline
Assistant Manager
Icon Cinema
09.2015 - Current
Kitchen Staff Member
Buffalo Wild Wings
03.2014 - 08.2015
No Degree - Sports Medicine
St Augustine’s University
High School Diploma -
Newton Conover High School
Similar Profiles
Colin GrahamColin Graham
Movie Theater Employee at Icon CinemaMovie Theater Employee at Icon Cinema
Madison MillspaughMadison Millspaugh
Bar/Concession Stand Lead at Icon CinemaBar/Concession Stand Lead at Icon Cinema
Tim McKenzieTim McKenzie
Assistant Manager at Icon CinemaAssistant Manager at Icon Cinema