Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Marquisha McCullough

UHC
Antioch
1
Certification
8
years of professional experience

Dedicated Sales Associate with a strong background in customer service and relationship building. Known for effectively educating clients on coverage options and improving customer satisfaction through teamwork and attention to detail.

Work History

Sales Associate

2 Years 7 Months
UHC | 01.2024 - Current
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.
  • Utilized CRM software to track customer interactions and manage leads effectively.
  • Educated clients on coverage options, benefits, and claims procedures.
  • Conducted market research to identify new opportunities for business growth.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

2 Years
Allstate Corp | 01.2021 - 01.2023
  • Assisted customers in selecting insurance policies tailored to individual needs.
  • Educated clients on coverage options, benefits, and claims procedures.
  • Instructed clients on coverage options, benefits, and claims procedures to enhance understanding and decision-making.
  • Processed policy renewals and updates efficiently and accurately.

Sales Associate

2 Years
Aflac | 01.2019 - 01.2021
  • Built relationships with customers to encourage repeat business.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Nursing

Tennesse State University | 1600 JOHN MERRIT BLVD | 05-2011

Skills

Customer service
Teamwork and collaboration
Listening skills
Multi-tasking strength
Excellent people skills
CRM management
Problem-solving skills
Time management

Accomplishments

Realtor

Certification

Medication Certification

Timeline

Sales Associate

UHC
01.2024 - CurrentRead More

Sales Associate

Allstate Corp
01.2021 - 01.2023Read More

Sales Associate

Aflac
01.2019 - 01.2021Read More

Tennesse State University

Associate of Science from Nursing
Read More
Marquisha McCullough