Marquita Greene
Cockeysville,MD
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
14
14
years of professional experience
Work History
Patient Service Coordinator
John Hopkins University
Baltimore, MD
06.2023 - Current
- Greeted patients and visitors in a friendly and professional manner.
- Assisted with scheduling appointments for patients.
- Coordinated insurance authorization for procedures and tests.
- Provided administrative support to physicians, nurses, and other healthcare personnel.
- Managed the flow of incoming calls from patients and other healthcare providers.
- Performed data entry into electronic health record system.
- Maintained accurate documentation of patient visits and follow-up care plans.
- Ensured all patient forms were completed properly before submitting them for processing.
- Answered over 75 telephone calls per day to schedule appointments and answer patient questions.
LPN
Baltimore County Department Of Corrections
Towson, MD
06.2022 - Current
- Cared for wounds, provided treatments and assisted with procedures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
LPN School Nurse
Chesapeake Medical Staffing Agency
Timonium, MD
02.2022 - 08.2022
- Performed routine evaluations of each patient's status, needs and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Tested all staff and students for COVID on a weekly basis.
Dispensing Nurse
Man Alive, Inc
Baltimore, MD
09.2021 - 02.2022
- Collected specimens to prepare for laboratory test procedures.
- Measured and recorded patients' weight, height, blood pressure, pulse and respiration.
- Administered prescribed medications using Methasoft to note times, types and amounts of medications for each patient.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Examined and observed patients to detect injuries or symptoms requiring immediate medical attention.
Medical Assistant
MMG Infectious Disease
Baltimore, MD
04.2010 - 04.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Obtained all prescribed laboratory testing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Ordered and prepared reagents and supplies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained pre- and post-treatment vital signs and weight.
- Prepared initial patient charts for admission.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Obtained client medical history, medication information, symptoms and allergies.
Education
LPN Certificate -
CCBC Dundalk
Dundalk, MD12-2020
High School Diploma -
Edmondson Westside High School
Baltimore, MD05-2008
Skills
- P>Patient Management
- P>Pulse oximetry tracking
- P>Direct Patient Care
- P>EMR / EHR
- P>Medical Records Management
- P>Writing reports
- P>Medical office administration
- P>Transcribing orders
- Patient Greeting
- Patient Outreach
- Patient Advising
- Data Entry
- Customer Service Excellence
- Patient Scheduling
- Physician Assistance
- Nursing Assistance
Timeline
Patient Service Coordinator
John Hopkins University
06.2023 - Current
LPN
Baltimore County Department Of Corrections
06.2022 - Current
LPN School Nurse
Chesapeake Medical Staffing Agency
02.2022 - 08.2022
Dispensing Nurse
Man Alive, Inc
09.2021 - 02.2022
Medical Assistant
MMG Infectious Disease
04.2010 - 04.2021
LPN Certificate -
CCBC Dundalk
High School Diploma -
Edmondson Westside High School