Marquita Hartfield
Healthcare Professional
Milwaukee,WI
Summary
A caring and compassionate healthcare professional with strong written and verbal communication skills who is diligent in serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds, who's dedicated to protecting patient safety and promoting satisfaction with outstanding bedside manner, and charting expertise.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Certified Nursing Assistant
Advocate Aurora St Luke's Medical Center
Milwaukee, WI
02.2023 - Current
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Work effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Deliver individualized high-quality patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilize therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Reduce risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Nursing Assistant
Froedtert Hospital
Milwaukee, WI
07.2019 - 03.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted mission, vision, and values of the organization and trained new CNA staff.
Home Health Aide
Horizon Home Care Hospice
Milwaukee, WI
06.2021 - 01.2022
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in logbooks, journals, and care plans to accurately document and report patient progress.
Medical Assistant Extern
Keenan Health Center
Milwaukee, WI
10.2010 - 12.2010
- Maintained clean and safe clinic environment to prevent injuries.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Logged patient information and recorded results into system.
Skills
- High-energy attitude
- Problem-solving abilities
- Recording vital signs
- Medical office administration
- Efficient and reliable team player
- EMR / EHR
- Companionship and emotional support
- Documenting behaviors
- Supporting personal needs
- Venipuncture
- Patient confidentiality
- Time management
Education
Associate of Science - Medical Assistant
Sanford-Brown College West Allis
West Allis, WI 05.2011 - 09.2011
Early Childhood Education
Milwaukee Area Technical College
Milwaukee, WI 08.2012 - 08.2014
Certified Phlebotomy Technician
New Beginnings Adult Learning Center
Milwaukee, WI 07.2023 - 08.2023
Certified Nursing Assistant
Amber House
Milwaukee, WI 10.2018 - 12.2018
Timeline
Certified Phlebotomy Technician
New Beginnings Adult Learning Center
07.2023 - 08.2023
Certified Nursing Assistant
Advocate Aurora St Luke's Medical Center
02.2023 - Current
Home Health Aide
Horizon Home Care Hospice
06.2021 - 01.2022
Certified Nursing Assistant
Froedtert Hospital
07.2019 - 03.2023
Certified Nursing Assistant
Amber House
10.2018 - 12.2018
Early Childhood Education
Milwaukee Area Technical College
08.2012 - 08.2014
Associate of Science - Medical Assistant
Sanford-Brown College West Allis
05.2011 - 09.2011
Medical Assistant Extern
Keenan Health Center
10.2010 - 12.2010
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