Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Heard

Maple Heights,OH

Summary

Highly organized knowledgeable about healthcare processes and administrative requirements. Qualified in dealing with insurance documentation, updating charts and managing business correspondence. Pursued opportunity to learn to enhance support of opulations. Effective Unit secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over years of related experience.

Overview

22
22
years of professional experience

Work History

Medical Assistant

University wellstreet
Mayfield Heights, Ohio
08.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

• EKG’s

• Scheduling patients appointment's

• Cleaning patient room before and after care

• Examination notes

• Welcoming patients

• Drawing blood

Medical Assistant

Metro Health Hospital
Cleveland, Ohio
11.2020 - 08.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

• EKG’s

• Instructing patients about medication

• Dressing changing

• Helping patients with medication refills

• Scheduling appointments

• Sterilize equipment

• Explaining treatment procedures to patients

• Drawing blood

• Patient preparation

• collecting laboratory specimens

• Performing basic laboratory test

Unit Secretary

Metro Health Hospital
Cleveland
11.2018 - 11.2020
  • Greeted visitors and patients in a courteous and friendly manner.
  • Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
  • Complete skills administrative work to support all office staff and operational requirements.
  • Frequently double-check patient histories and current information while scheduling follow-ups and other appointments
  • Executed administrative duties to facilitate unit tasks and meet team goals

STNA

Elizabeth Prentiss Center
Cleveland
09.2017 - 11.2018
  • Followed infection control policies while performing job duties.
  • Demonstrated respect for patient rights and privacy while providing care services.
  • Assisted with meal preparation and feeding of patients who required assistance.

• Answering call lights and supported patient comfort and safety by adjusting bed rails and equipment

• Transported patients between rooms and appointments or testing locations

• Facilitated activities of daily living, including personal hygiene management

• Oversaw and maintained patient’s rooms, groups living areas and nurse stations

Assembly Line Worker

CSP INC
Cleveland
06.2008 - 07.2009
  • Assembled components of a variety of products, adhering to production specifications.
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Inspected finished products for quality assurance purposes.
  • Removed rough spots to enhance part alignment and improve finishes
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances
  • Kept work area clean neat and organized to prevent accidents mishaps and misplaced tools
  • Work closely with others in team-oriented settings to maintain line productivity

Housekeeper

Kim’s cleaning Company
Cleveland, OH
06.2004 - 12.2006
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.

Education

Associate of Science - Medical Assisting With X-ray

Remington College
Cleveland, OH
06-2019

STNA Certification - STNA

Cuyahoga Community College
Cleveland, OH
04-2016

High School Diploma -

South High School Cleveland Ohio
Cleveland, OH
06-2009

Skills

  • Medical Billing
  • Patient Scheduling
  • Procedure Assistance
  • Data Entry
  • Patient privacy
  • Medication stock orders
  • EMR/EHR
  • Patient database updates

Timeline

Medical Assistant

University wellstreet
08.2023 - Current

Medical Assistant

Metro Health Hospital
11.2020 - 08.2023

Unit Secretary

Metro Health Hospital
11.2018 - 11.2020

STNA

Elizabeth Prentiss Center
09.2017 - 11.2018

Assembly Line Worker

CSP INC
06.2008 - 07.2009

Housekeeper

Kim’s cleaning Company
06.2004 - 12.2006

High School Diploma -

South High School Cleveland Ohio

STNA Certification - STNA

Cuyahoga Community College

Associate of Science - Medical Assisting With X-ray

Remington College
Marquita Heard