Marquita Herman
Customer Service
Newark,NJ
Summary
Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Precise Job Title with strong understanding of Product or service sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in Area of expertise sales with knowledge of Software.
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Well-rounded Job Title with Number years of experience stocking Product or Service and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Qualified to operate Type equipment.
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Cashier
Dunkin' Donuts
Newark , NJ
10.2021 - Current
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Pack Line
Hello Fresh
Newark , NJ
09.2020 - 06.2021
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Verified proper portion sizes and consistently attained high food quality standards.
Bus Aide
Mayor Transportation
Newark , NJ
09.2017 - 06.2019
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Documented incidents and submitted reports.
- Prepared student reports for meetings with school personnel.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Completed daily attendance logs for all routes.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Assisted with safe and efficient boarding of all bus passengers.
- Built and maintained positive relationships with teachers, students and parents.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
Education
Hs Diploma - Cosmetology
West Side High School
Newark Nj 09.2009 - 06.2012
Skills
Cleaning and sanitizing
Timeline
Customer Service Cashier
Dunkin' Donuts
10.2021 - Current
Pack Line
Hello Fresh
09.2020 - 06.2021
Bus Aide
Mayor Transportation
09.2017 - 06.2019
Hs Diploma - Cosmetology
West Side High School
09.2009 - 06.2012