Marquita Powell
Tifton,GA
Summary
Highly organized and take charge professional that is very detail-oriented and committed to efficiently and effectively completing all tasks and assignments to the desired degree and above management expectation. My objective is to utilize my skills and experience to obtain a position that will enable me to successfully apply my knowledge and expertise with an opportunity for professional growth and development.
Overview
13
13
years of professional experience
Work History
General Clerk III (Contractor)
Centers for Disease Control and Prevention, CDC
Atlanta, GA
05.2021 - 02.2025
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered over 8,000 employee data using EHCM, USAS, HREP, and KP; following procedures to keep information private.
- Supported staff on special assignments and projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported office staff with administrative duties, enhancing overall productivity.
- Coordinated meetings and appointments to optimize scheduling.
- Monitored office inventory to prevent shortages and maintain supplies.
- Assisted in preparing presentations to support team projects.
- Updated databases with current information to maintain accuracy.
- Handled sensitive information with discretion to maintain confidentiality.
- Coordinated meetings and appointments for staff members, ensuring effective time management and communication within the team.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
- Assisted with onboarding of new employees.
- Reviewed and processed bi-weekly staff timesheets to ensure accuracy and compliance.
- Oversaw international and domestic branches, coordinating employee travel arrangements.
- Traveled weekly to the main office to manage mail and provide administrative support to the Director and Assistant Directors.
Medical Receptionist
Orthopedic Surgeons Of Georgia
Tifton, GA
08.2019 - 05.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed over 50 patient check-ins per day.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Checked patient data including insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
911 Emergency Dispatcher
Tift County E-911
Tifton, GA
01.2018 - 08.2019
- Answered high volume of phone calls and email inquiries.
- Operated multi-line telephone console system, alerting system, and TTY system for deaf and hearing-impaired
- Ask questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
- Enters and modifies information into local, state and national computer databases
- Monitor and operate radio console and computer equipment
- Perform emergency medical dispatch and crisis intervention services
- Knowledge of rules, regulations, and procedures, including safety procedures, such as CPR and first aid. Policies and procedures may refer to department policies and procedures related to emergency communications and disaster and special response plans.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Read system maps and caller information, and documented all details in the system.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Instructional Paraprofessional
Tift County High School
Tifton, GA
08.2016 - 12.2017
- Managed classrooms of 75 to 100 high school students during the absence of their teachers.
- Invigilate tests for 504 and IEP high school students outside of their classroom.
- Worked cooperatively with the classroom teacher
- Participated in education conferences and workshops.
- Mentored individuals with proper academic etiquette and social activities.
- Provided all needed support for student's educational/behavioral needs.
- Assisted in the TCHS Media Center and performed any tasks and/or duties that the Media Specialists assigned.
- Kept learning environments focused, inclusive and supportive at all times.
911 Emergency Dispatcher
Tift County E-911
Tifton, GA
02.2012 - 08.2016
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Entered over 8,000 employee data using EHCM, USAS, HREP, and KP; following procedures to keep information private.
- Supported staff on special assignments and projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported office staff with administrative duties, enhancing overall productivity.
- Coordinated meetings and appointments to optimize scheduling.
- Monitored office inventory to prevent shortages and maintain supplies.
- Assisted in preparing presentations to support team projects.
- Updated databases with current information to maintain accuracy.
- Handled sensitive information with discretion to maintain confidentiality.
- Coordinated meetings and appointments for staff members, ensuring effective time management and communication within the team.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
- Assisted with onboarding of new employees.
- Reviewed and processed bi-weekly staff timesheets to ensure accuracy and compliance.
- Oversaw international and domestic branches, coordinating employee travel arrangements.
- Traveled weekly to the main office to manage mail and provide administrative support to the Director and Assistant Directors.
Education
Bachelor of Science - Bachelor of Science in Secondary Education
-Grand Canyon University
Phoenix, AZBachelor of Science - Political Science
-South Plains College/Texas Tech University
Lubbock, TXHigh School Diploma -
-Roswell High School
Roswell, NM05.2003
Skills
- Advanced clerical knowledge
- 40 WPM typing speed
- Goal-oriented
- Self-sufficient
- Detail-oriented
- Excellent time management skills
- Analytical
- Advanced MS Office Suite knowledge
- Meticulous attention to detail
- Professional phone etiquette
- Experience with multi-line phone system
- Excellent communication skills
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Accurate and detailed
- Works well under pressure
- Pleasant demeanor
- Microsoft Office proficiency
Timeline
General Clerk III (Contractor)
Centers for Disease Control and Prevention, CDC
05.2021 - 02.2025
Medical Receptionist
Orthopedic Surgeons Of Georgia
08.2019 - 05.2021
911 Emergency Dispatcher
Tift County E-911
01.2018 - 08.2019
Instructional Paraprofessional
Tift County High School
08.2016 - 12.2017
911 Emergency Dispatcher
Tift County E-911
02.2012 - 08.2016
Bachelor of Science - Bachelor of Science in Secondary Education
-Grand Canyon University
Bachelor of Science - Political Science
-South Plains College/Texas Tech University
High School Diploma -
-Roswell High School