Marquita Robinson
Memphis,TN
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Checkers
Memphis, TN
03.2018 - 08.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Manager
Wendys
Memphis, TN
06.2016 - 03.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
High School Diploma -
Melrose High School
Memphis, TN05-2002
Skills
- Loss Prevention
- Workflow Planning
- Service Quality Improvement
- Customer Relationship Management
Affiliations
- People person i go above and beyond to help peolpe.
Accomplishments
- multiple food critic awards for work locations.
Certification
- Serve safe cerfified
Languages
English
Professional
References
References available upon request.
Timeline
General Manager
Checkers
03.2018 - 08.2024
Assistant Manager
Wendys
06.2016 - 03.2018
High School Diploma -
Melrose High School
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