Marriam Al-hachami
Lincoln Park,MI
Summary
Recognized for leadership, dependability, and a commitment to excellence. Successfully trained new employees, resolved customer concerns professionally, and helped maintain efficient restaurant operations while advancing to Assistant to the General Manager within two weeks of being hired.
Overview
4
4
years of professional experience
Work History
Assistant GM
Sonic
Lincoln Park
08.2024 - 07.2026
- Assisted the General Manager with overseeing daily restaurant operations and ensuring efficient workflow.
- Supervised and supported team members during shifts, providing coaching and guidance as needed.
- Helped with hiring, onboarding, and training new employees on company policies and procedures.
- Monitored food quality, safety, and cleanliness to maintain company standards.
- Assisted with employee scheduling, shift coverage, and labor management.
- Managed cash handling procedures, including register reconciliation and bank deposits.
- Helped track inventory, place supply orders, and reduce product waste.
- Resolved customer concerns professionally to ensure a positive dining experience.
- Supported opening and closing procedures, including equipment checks and end-of-day reporting.
- Worked closely with the management team to improve productivity, customer satisfaction, and overall restaurant performance.
Package Handler
Fed Ex Warehouse
02.2025 - 12.2025
- Operated material handling equipment to transport packages efficiently within warehouse.
- Sorted and organized packages to ensure accurate delivery routes and timelines.
- Assisted team members in loading and unloading shipments to maintain workflow.
- Conducted routine safety checks on equipment to minimize workplace hazards.
Sever
Rams Horn
Southgate, MI
01.2024 - 12.2024
- Delivered exceptional customer service by taking accurate orders and ensuring guests had a positive dining experience.
- Processed cash, credit, and debit card payments accurately while maintaining excellent attention to detail.
- Worked efficiently in a fast-paced team environment to provide timely service and resolve customer concerns professionally.
Cashier
Checkers Rally's
Wyandotte, MI
08.2022 - 12.2023
- Delivered fast, accurate service in a high-volume restaurant environment.
- Operated the point-of-sale (POS) system to process customer orders and payments.
- Recommended menu items and promotions to enhance the customer experience.
- Ensured orders were accurate before handing them to customers.
- Balanced cash drawer and maintained accurate transaction records throughout each shift.
- Assisted with stocking inventory, refilling condiments, and keeping the front counter fully supplied.
Education
High School Diploma -
Anderson High School
Southgate, MI06.2025
Skills
Customer Service
Leadership
Problem-Solving
Cash Handling
POS (Point-of-Sale) Systems
Reliability
Food Safety & Sanitation
Inventory Management
Training New Employees
Shift Supervision
Scheduling Assistance
Fast Learner
Inventory Control
Sales & Upselling
Opening & Closing Procedures
Timeline
Package Handler
Fed Ex Warehouse
02.2025 - 12.2025
Assistant GM
Sonic
08.2024 - 07.2026
Sever
Rams Horn
01.2024 - 12.2024
Cashier
Checkers Rally's
08.2022 - 12.2023
High School Diploma -
Anderson High School