Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marsen Belotte

PALM BAY,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Account Specialist

Coca Cola Refreshments
03.2007 - 05.2015
  • Actualize strategies to continuously improve customer service, company or brand visibility and products provided
  • Arrange over 5 daily deliveries of Coca-Cola products, maintaining accuracy to increase customer satisfaction
  • Execute updated marketing plans to increase branding exposure, customer traffic and sales, and serviced accounts in assigned territory
  • Develop relationships with customers and presented promotions that increased shelf space, sales and profit
  • Communicate effectively with clientele to maintain customer satisfaction and loyalty Plan and follow through with inventory management for each store.

Backroom Inventory Associate

Target
12.2006 - 05.2007

• Rotate goods in inventory by following "first in, first out" approach to keep shelves organized and well-stocked

  • Assist co-workers with special projects to learn new tasks while gaining additional responsibilities
  • Monitor work areas for cleanliness and functionality and removed obstacles to promote safe work environment

• Ready merchandises for sales floor by marking items with identifying codes and accurate pricing

• Organize storage of articles in bins, floor, shelves and assigned areas according to product categories


General Store Manager

U-Haul Moving And Storage Of Miami
11.1999 - 02.2001
  • Direct all day-to-day operations of our facility to provide safe and enjoyable customer service experience.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.

Education

Bachelor of Applied Science - Organizational Management

Eastern Florida State College
Cocoa, FL
05.2018

Associate of Arts -

Eastern Florida State College
Cocoa, FL
05.2016

College Credit Certificate - Business Management

Eastern Florida State College
Cocoa, FL
12.2018

College Credit Certificate - Accounting Technology Management

Eastern Florida State College
Cocoa, FL
12.2018

College Credit Certificate - Accounting Technology Operations

Eastern Florida State College
Cocoa, FL
12.2018

Accounting Technology Specialist

Eastern Florida State College
Cocoa, FL
12.2018

Skills

  • Billing Resolutions
  • Account Updating
  • Account Investigations
  • Report Writing
  • Issue Investigation
  • Sales and Marketing
  • Customer Relationship Development
  • Documentation Skills
  • Client Correspondence
  • Daily Ledgers
  • Recordkeeping Ability
  • Team Goals
  • Calculating Deductions
  • Returns and Refunds
  • Financial Transactions
  • Correcting Discrepancies
  • Correspondence Writing
  • Schedule Management
  • Account and Ledger Reconciliations
  • Merchandising Proficiency

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Account Specialist

Coca Cola Refreshments
03.2007 - 05.2015

Backroom Inventory Associate

Target
12.2006 - 05.2007

General Store Manager

U-Haul Moving And Storage Of Miami
11.1999 - 02.2001

Bachelor of Applied Science - Organizational Management

Eastern Florida State College

Associate of Arts -

Eastern Florida State College

College Credit Certificate - Business Management

Eastern Florida State College

College Credit Certificate - Accounting Technology Management

Eastern Florida State College

College Credit Certificate - Accounting Technology Operations

Eastern Florida State College

Accounting Technology Specialist

Eastern Florida State College
Marsen Belotte