Marsha Feliciano
New Rochelle
Summary
Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Leasing Consultant
JRK Residential Group
Stamford
11.2022 - 06.2024
- Identified opportunities for improving efficiency in rental operations through process improvement initiatives.
- Maintained accurate records of prospective renters, applications and leases.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Processed rent payments and managed tenant accounts efficiently.
- Led informative property tours, highlighting key features to attract potential tenants and boost leasing opportunities.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
Head Medical Assistant
Metro Medical
New Rochelle
06.2007 - 10.2022
- Provided direct patient care services, such as taking vital signs, administering injections, changing dressings, collecting specimens for laboratory testing, and preparing patients for examinations.
- Worked collaboratively with other healthcare professionals in order to provide optimal care for each individual patient.
- Performed basic laboratory procedures such as urinalysis, blood glucose monitoring, hematocrit determinations, and pregnancy tests.
- Oversaw vaccine procurement and temperature checks for the NYS Vaccination program, ensuring adherence to health guidelines.
- Organized and managed the daily workflow of the medical office, including scheduling appointments, verifying insurance information, and handling billing inquiries.
- Verified accuracy of patient information in electronic health records system; updated charts as needed.
- Prepared exam rooms prior to patient arrival by ensuring that all necessary supplies were stocked appropriately.
- Maintained inventory of supplies and equipment; ordered new items when necessary.
- Responded quickly to emergency situations requiring immediate attention; provided first aid treatment until further assistance arrived.
- Assisted physicians during examinations or treatments by providing instruments or materials or performing other tasks as requested.
- Ensured compliance with HIPAA regulations by maintaining patient confidentiality and security of medical records.
Education
New Rochelle High School
Manhattan, NY 06.2006 - 08.2007
Skills
- Lease administration
- Market analysis
- Customer service
- Multitasking
- Organized
- Bilingual
- Tenant relations
- Effective communication
- Problem solving
- Team building
- Property management knowledge
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Leasing Consultant
JRK Residential Group
11.2022 - 06.2024
Head Medical Assistant
Metro Medical
06.2007 - 10.2022
New Rochelle High School
06.2006 - 08.2007