Summary
Overview
Work History
Education
Skills
Timeline
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Marsha Mcpherson

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

35
35
years of professional experience

Work History

Returns Processor

Amazon
07.2021 - Current
  • Unloaded, inspected and stored damaged and returned products.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Documented returned product details in [Software] inventory tracking system.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Mail Sorter

Pitney Bowes
10.2020 - 04.2021
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Evaluated mail trays to determine proper placement.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Labeled, weighed and processed mail and packages for efficient distribution.

Warehouse Shipper

UPS
01.2016 - 09.2020
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
  • Checked and rechecked orders before packaging and shipping items.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Picker Packer

Gibson Cards
01.1990 - 05.1999
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Sorted and organized items in designated areas for easy access.

Education

High School Diploma -

Holmes High School
Covington, KY
05.1986

Skills

  • Warehouse Procedures
  • Return and Exchange Processing
  • Restock Products
  • Basic Mathematical Calculations
  • Sweeping and Mopping
  • Information Updates
  • Customer Order Fulfillment
  • Merchandise Packaging
  • Reading Comprehension
  • Gift Wrapping
  • Inventory Distribution
  • Product Location

Timeline

Returns Processor

Amazon
07.2021 - Current

Mail Sorter

Pitney Bowes
10.2020 - 04.2021

Warehouse Shipper

UPS
01.2016 - 09.2020

Picker Packer

Gibson Cards
01.1990 - 05.1999

High School Diploma -

Holmes High School

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Marsha Mcpherson