Marsha Mcpherson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Returns Processor
Amazon
Hebron, KY
07.2021 - Current
- Unloaded, inspected and stored damaged and returned products.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in [Software] inventory tracking system.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Mail Sorter
Pitney Bowes
Hebron, KY
10.2020 - 04.2021
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Evaluated mail trays to determine proper placement.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Labeled, weighed and processed mail and packages for efficient distribution.
Warehouse Shipper
UPS
Hebron, KY
01.2016 - 09.2020
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Checked and rechecked orders before packaging and shipping items.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Picker Packer
Gibson Cards
Covington, KY
01.1990 - 05.1999
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Sorted and organized items in designated areas for easy access.
Education
High School Diploma -
Holmes High School
Covington, KY05.1986
Skills
- Warehouse Procedures
- Return and Exchange Processing
- Restock Products
- Basic Mathematical Calculations
- Sweeping and Mopping
- Information Updates
- Customer Order Fulfillment
- Merchandise Packaging
- Reading Comprehension
- Gift Wrapping
- Inventory Distribution
- Product Location
Timeline
Returns Processor
Amazon
07.2021 - Current
Mail Sorter
Pitney Bowes
10.2020 - 04.2021
Warehouse Shipper
UPS
01.2016 - 09.2020
Picker Packer
Gibson Cards
01.1990 - 05.1999
High School Diploma -
Holmes High School