Marsha Reynolds
East Flat Rock,NC
Work Preference
Summary
Proven Manager at BON WORTH, adept in team leadership and complex problem-solving, significantly enhanced customer satisfaction and employee productivity. Skilled in CRM and staff development, excelling in creating motivated teams and delivering high-quality service. Achievements include resolving disputes efficiently and mastering time management to meet tight deadlines.
Overview
5
5
years of professional experience
Work History
Manager
BON WORTH
08.2015 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Weir High School
Weirton W.Va.Degree Business And Cosmetolgy -
Blur Ridge Community College
Hendersonville, NC06.1991
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Sales management
- Customer Relationship Management (CRM)
- Sales Techniques
- Customer Service
- Hiring and Training
- Staff Training
- Scheduling and Coordinating
- Professional and Courteous
- Good Judgment
- Employee Development
Trained at Job with JCPenneys for Diamond specialist for 15 years. Top Salesperson in whole district
I was Sales Representative in theSouth East working for Penneys. Very educated in retail and worked in all departments. Retired in 2015 and went directly to Bonworth. Looking to work Retail again.
Additional Information
I worked at JCPenneys for 15 years I the Jewelry Department. Also floated to all departments in the store. I am looking to go back to Retail again. I love selling and am highly motivated in what I do. Worked in the Hendersonville NC store and was top salesperson. Training extensive in Greensboro NC. Excel in customer service.
Timeline
Manager
BON WORTH
08.2015 - 03.2020
Weir High School
Degree Business And Cosmetolgy -
Blur Ridge Community College
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