Marsha Ridyolph
Atascosa,TX
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced Hospital (Mental) and Supported Living (Intellectual Development) environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
32
32
years of professional experience
Work History
Administrative Assistant III
San Antonio State Supported Living Center
San Antonio, TX
03/01/22 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
System Support Specialist II
San Antonio State Hospital
San Antonio, TX
02.1992 - 07.2021
- Created and updated user accounts in accordance with organizational policies.
- Conducted training sessions for users on new applications or systems functions.
- Tested new software releases prior to implementation into production environment.
- Evaluated existing systems to identify areas for improvement or optimization.
- Developed and implemented comprehensive training programs for new employees.
- Conducted evaluations of existing training materials to identify areas for improvement.
- Organized and scheduled training sessions, seminars, and workshops.
- Maintained detailed records of employee attendance at all trainings.
- Assisted in developing strategies to enhance employee knowledge retention.
- Coordinated with department heads to ensure that staff was properly trained in job duties.
- Monitored progress of trainees to ensure they were meeting expectations set by management.
- Analyzed survey results from participants in order to measure the success of a given course or seminar.
- Prepared reports outlining the effectiveness of each training program conducted.
- Updated curriculum materials as needed based on changes in industry standards or regulations.
- Built relationships with external vendors who provided specialized services related to employee development efforts.
- Responded promptly to inquiries from staff members regarding any aspect of the company's internal training program.
- Attended meetings, training and activities to enhance skills and credentials.
- Recorded daily attendance to maintain accurate and complete records.
- Maintained accurate records of employees' hours worked, including overtime and vacation time.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX05-1975
Skills
- Calendar Management
- Scheduling
- Data Entry
- Office Administration
- Travel Coordination
- Meeting planning
- Invoice Processing
- Information Security
- Database Management
- Appointment Scheduling
- Filing
- Event Coordination
- Confidential Document Control
References
References available upon request.
Timeline
System Support Specialist II
San Antonio State Hospital
02.1992 - 07.2021
Administrative Assistant III
San Antonio State Supported Living Center
03/01/22 - Current
High School Diploma -
Roy Miller High School
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