Marshall Edwards
Groveton
Summary
Dynamic Food Service Manager with a proven track record at the Texas Department of Corrections, excelling in staff leadership and food presentation. Recognized for enhancing operational efficiency and training teams to deliver exceptional customer service, resulting in improved satisfaction and loyalty. Committed to maintaining high sanitation standards and motivating staff for peak performance.
Overview
2027
2027
years of professional experience
Work History
Food Service Manager
Texas Department Of Corrections
- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management by tracking stock levels and facilitating timely restocking processes.
- Trained new team members on customer service protocols and operational standards.
- Collaborated with management to implement promotional displays, enhancing product visibility and sales.
Assistant Manager
Family Dollar
Apple Springs
03.2026 - Current
- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management by tracking stock levels and facilitating timely restocking processes.
- Trained new team members on customer service protocols and operational standards.
- Collaborated with management to implement promotional displays, enhancing product visibility and sales.
Customer Service Representative
Family Dollar
Apple Springs, TX
10.2025 - Current
- Assisted customers by addressing inquiries and guiding product choices to boost satisfaction.
- Processed transactions accurately utilizing point-of-sale systems to deliver exceptional service.
- Supported prompt resolution of customer complaints to cultivate positive relationships and loyalty.
- Maintained organization and cleanliness of the store to create a welcoming atmosphere.
- Coordinated with team members to enhance operational efficiency and improve workflow.
Education
High School Diploma -
Madisonville Highschool
Madisonville, TX05-2000
Skills
- Customer service
- Food storage
- Staff leadership
- Staff supervision
- Cross-training staff
- Team development
- Food presentation
- Hiring procedures
- Performance evaluations
- Staff motivation
- Food preparation
- Hiring standards
- Sanitation standards
- Sales leadership
Timeline
Assistant Manager
Family Dollar
03.2026 - Current
Customer Service Representative
Family Dollar
10.2025 - Current
Food Service Manager
Texas Department Of Corrections
High School Diploma -
Madisonville Highschool