Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marshall Grisik

WESTLAFAYETTE,IN

Summary

Motivated professional with strong relationship-building skills and a focus on conflict resolution. Successfully managed inquiries and trained new employees, contributing to improved team performance and customer satisfaction.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Customer Service Representative

Kroger
Alpharetta, GA
03.2022 - Current
  • Managed customer questions, resolved issues, and enhanced overall satisfaction.
  • Trained new staff on company policies and customer service protocols, improving team performance.
  • Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
  • Adapted with team members to understand and resolve logistic and technical issues

Education

Bachelor of Science - Proffesional Flight Technology

Purdue University
West Lafayette, IN
05.2028

Bachelor of Science - Proffesional Flight Technology

Middle Tennessee State University
Murfreesboro, TN
05.2026

High School Diploma -

Marist School
Dunwoody, GA
05.2024

Skills

  • Critical thinking
  • Relationship building
  • Conflict resolution
  • Data entry

Certification

  • Private Pilot

- Instrument Rated

  • Flight Time

- Total: 119.1 Hours

- PIC: 63.1 Hours

Timeline

Customer Service Representative

Kroger
03.2022 - Current

Bachelor of Science - Proffesional Flight Technology

Purdue University

Bachelor of Science - Proffesional Flight Technology

Middle Tennessee State University

High School Diploma -

Marist School