Marshall Karkoska Jr
Navasota
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Overview
25
25
years of professional experience
2001
2001
years of post-secondary education
Work History
Beauty Advisor
Sally Beauty
College Station
10.2024 - Current
- Guided customers in selecting beauty products tailored to their needs.
- Educated clients on product benefits and application techniques.
- Managed inventory levels and organized product displays effectively.
- Assisted with training new staff on customer service protocols.
- Processed transactions accurately using point-of-sale systems.
- Maintained a clean and inviting store environment for shoppers.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Implement new pog layouts for merchandise.
- Make daily tasking schedule.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Retail Reset Merchandiser
SAS
Dallas
09.2023 - 08.2024
- Executed product resets according to planograms and client specifications.
- Collaborated with team members to ensure timely completion of merchandising tasks.
- Communicated effectively with store management regarding inventory and display needs.
Shift Leader
Half Price Books
Dallas
08.2006 - 08.2023
- Supervised daily operations and ensured adherence to company policies.
- Trained new employees on store procedures and customer service standards.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Assisted customers with inquiries and provided product recommendations.
- Managed inventory levels and organized merchandise displays for visibility.
- Enforced safety protocols and maintained a clean, organized work environment.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Received and processed incoming freight.
- Ensured that all displays and promotional materials were up to company merchandising standards.
- Compiled merchandise sales reports to aid in reorders of new merchandise.
- Assisted in remodeling old stores and new store set-ups.
- Trained new inventory merchandisers.
- Implemented new promotions and ensured all employees were fully informed of all details.
Department Manager
Hobby Lobby
College Station
03.2001 - 07.2006
- Oversaw inventory management and product placement strategies.
- Trained and developed team members on company policies and procedures.
- Ensured compliance with safety standards and operational guidelines.
- Coordinated visual merchandising to enhance store presentation.
- Analyzed sales trends to optimize product selection and inventory levels.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team and handled cash management.
- Aided in new store set-ups and training out of state.
- Reorder of stock.
Education
Navasota High School
Navasota, TXSkills
- Product knowledge
- Inventory management
- Point-of-sale systems
- Merchandising strategies
- Customer service
- Cash handling
- Ability to adapt to new surroundings and environments
- Employee motivation
References
References available upon request.
Timeline
Beauty Advisor
Sally Beauty
10.2024 - Current
Retail Reset Merchandiser
SAS
09.2023 - 08.2024
Shift Leader
Half Price Books
08.2006 - 08.2023
Department Manager
Hobby Lobby
03.2001 - 07.2006
Navasota High School