Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Marshall Ketner

Green Cove Springs,FL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry. Detail-oriented food service professional with experience in drive through role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
08.2023 - 10.2023
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Increased speed of service through effective multitasking and time management skills.

Crew Member

Sonics Drive In
04.2023 - 06.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

Education

GED -

Florida Virtual School Flex 9-12
Orlando, FL
04.2024

Skills

  • Food Service Standards
  • Food Preparation
  • Order Management
  • Menu Recommendations
  • Flexible Schedule
  • Guest Service
  • Payment Processing
  • Cash Handling

Accomplishments

I was a boy scout for many years and achieved star scout before moving and leaving boy scouts.

Affiliations

  • reading

Languages

English
Native or Bilingual

References

References available upon request.

Timeline

Sandwich Artist

SUBWAY®Restaurants
08.2023 - 10.2023

Crew Member

Sonics Drive In
04.2023 - 06.2023

GED -

Florida Virtual School Flex 9-12
Marshall Ketner