Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marshanne Adams

Birmingham

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

46
46
years of professional experience

Work History

Owner

TopStitchin’
Homewood
12.1994 - 07.2021
  • Created detailed work instructions and trained staff on proper techniques for producing quality embroidered products.
  • Oversaw team and kept members on task to complete orders according to deadlines.
  • Resolved customer complaints regarding errors or delays in the delivery of embroidered goods.
  • Managed a team of skilled employees responsible for producing high-quality custom designs for customers.

Sales and Service

John Hancock
Boston
06.1975 - 11.1994
  • Developed strong relationships with customers through regular follow-up contact.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Education

Peabody College
Nashville, TN

Skills

  • Communication skills
  • Customer service
  • Conflict resolution
  • Small business operations
  • Administrative oversight

Affiliations

Actively involved in the theatrical arts, music and travels.

Timeline

Owner

TopStitchin’
12.1994 - 07.2021

Sales and Service

John Hancock
06.1975 - 11.1994

Bachelor of Science - Education

Peabody College

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