Marta Morales
Williston
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier
Sprouts Farmers Market
Nashville
12.2024 - 03.2025
- Greeted customers promptly and responded to questions.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Checked personal identifications during alcohol and tobacco sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Scanned items and checked pricing on cash register for accuracy.
Cashier
Stop & Shop
Fanning Springs
05.2022 - 02.2023
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Visión Christian Academy
Raleigh,FL05-2023
Skills
- Cash handling
- Problem solving
- Team collaboration
- Work task prioritization
Timeline
Cashier
Sprouts Farmers Market
12.2024 - 03.2025
Cashier
Stop & Shop
05.2022 - 02.2023
High School Diploma -
Visión Christian Academy