Marta Pacheco Morales
Summary
Highly organized and goal-oriented individual with a strong ability to work effectively in a team. Seeking a position within an established work force that provides ample opportunities for skill acquisition and future career advancement. Experienced in handling difficult people and situations, demonstrating empathy and adaptability. Skilled in effectively interacting with customers over the phone, providing courteous and dedicated customer service. Possessing 4 years of experience relaying accurate information to patients, consumers, healthcare professionals, providers, and members. Known for making optimistic decisions and thriving in fast-paced work environments through efficient multitasking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr In Home Sales Expert
AT&T
01.2024
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Created and implemented sales strategies to successfully meet company targets.
- Implemented regular training sessions on products offerings strengthening the team''s ability to present a unified and knowledgeable sales pitch.
- Drove team revenue totals by bringing in top sales numbers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Sales consultant
T-Mobile
08.2019 - 01.2024
- Provides a total sales solution to our customers, for any of their wireless/mobility needs
- This includes selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; saving our customers money; personalizing their experience; and protecting their investment
- Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
- Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
Medical Office Administration Assistant
AllCare Medical Supply
10.2016 - 05.2018
- Addressed and responded to incoming/outgoing calls and correspondence
- Created and maintained confidential patient files; implemented EHR systems to automate patient records management
- Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists
- Assisting the manager in organizing, planning and implementing strategy.
Education
Wake Tech Community College
01.2018
Millbrook High School
01.2015
Skills
- Sales process management
- CRM Management
- Objection handling
- Lead Qualification
- Social selling
- Upselling and Cross Selling
- Customer Service
- Cold-calling
- Account Servicing
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Reliability
- Organizational Skills
- Active Listening
- Bilingual
Certification
- Employee of the month, 12/01/17, All Care Medical Supply
- Phlebotomy Certificate, 01/01/17, Phlebotomy Training Center
- Certification Phlebotomy, 01/01/19, National Health Career Association
- CPR Certified, 01/01/19, American Heart Association
References
Available Upon Request
Languages
Spanish
Native or Bilingual
Timeline
Sr In Home Sales Expert
AT&T
01.2024
Sales consultant
T-Mobile
08.2019 - 01.2024
Medical Office Administration Assistant
AllCare Medical Supply
10.2016 - 05.2018
Wake Tech Community College
Millbrook High School