Marte Hermeston-Holtby
Lexington,NC
Summary
Charismatic and determined store manager with 5+ years in management; providing the best possible customer experience, managing reputation, optimizing public relations and marketing strategies, and adopting the right business practices and strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Pizza Hut
08.2019 - Current
- Open and close the store independently
- Handle cash and deposits
- Manage a team of 15+ people
- Maintain cleanliness of the store
- Quickly and professionally handle customer complaints
- Order and count weekly inventory
- Create weekly schedule
- Review applications and conduct interviews
- Prepare for and pass quarterly company inspections
- Hire, train and dismiss employees following company policy
Key Holder
Dollar General
12.2018 - 07.2019
- Open and close store independently
- Resolve customer issues in a timely fashion
- Cashier and money handling
- Maintain cleanliness of store
Lead Assistant Manager
Speedway LLC
07.2017 - 11.2018
- I started as a shift lead and was offered a temporary general manager position until a replacement could be trained
- During that time I learned how to make a schedule, do daily paperwork, inventory management and handle inventory ordering
- I also learned how to be customer focused yet keep the best interests of the company forefront
- After running the store I was put into the lead assistant manager training and completed that successfully
- Handle cash on a daily basis
- Open and close and store
- Daily paperwork
- Maintained the cleanliness standards of the store.
Assistant Manager
Market Express
05.2016 - 07.2017
- Checking out customer's purchases while maintaining a clean store environment
- I was a key holder for store that opened and closed on rotating schedules
- I was taking care of daily paperwork, inventory management and supply ordering.
Education
Business Administration And Management
Davidson-Davie Community College
Lexington, NCGED -
Sky View High School
Smithfield, UT02.2009
Skills
- Management and Leadership
- Organizational Skills
- Cash handling and POS
- Marketing and Sales
- Customer Service
- Professional Communication Skills
- Inventory Control
- Administrative Experience
- Quality Assurance
Accomplishments
Phi Theta Kappa Honor Society
Certification
ServSafe Certification
Timeline
General Manager
Pizza Hut
08.2019 - Current
Key Holder
Dollar General
12.2018 - 07.2019
Lead Assistant Manager
Speedway LLC
07.2017 - 11.2018
Assistant Manager
Market Express
05.2016 - 07.2017
Business Administration And Management
Davidson-Davie Community College
GED -
Sky View High School