Summary
Overview
Work History
Education
Skills
Timeline
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Mary Kate Davis

Lexington,KY

Summary

Results-focused General Manager offering over nine years of experience directing business strategy, operational structure, human resource management, finance, and performance metrics. Proven capacity to continually improve service levels, streamline workflow processes and augment profitability.

Overview

10
10
years of professional experience

Work History

General Manager

Old Navy
Lexington, KY
10.2021 - 01.2024
  • Used business acumen to analyze results, identify opportunities and make decision in collaboration with leadership team to drive business results in a $5,500,000 business
  • Drove profitable sales through forecasting and scheduling resulting in a 3% increase in business
  • Oversaw store budget for daily operations in support of the Profit & Loss statement
  • Built a highly productive team through sourcing, selecting and development of people through coaching and feedback
  • Head team accountable through coaching and training resulting in an increase in teams capabilities
  • Owned the implementation and execution of all standard operating procedures and incentives
  • Leveraged an omin-channel approach to deliver a frictionless customer esperance
  • Implement action plans to maximize efficiencies
  • Create an inclusive and positive working environment
  • Perform sales leader duties
  • Lead the district in community service through planning and holding stores community leader accountable to commitments of service

Assistant General Manager

Old Navy
Lexington, KY
05.2019 - 10.2021
  • Built a highly efficient team through driving a culture of high performance and engagement
  • Supported the execution of performance goals and development plans for the team
  • Execute strategies and processes using a customer-centric mindset to deliver results and drive profitable sales
  • Recruited, hired, onboarded, a team of managers and employees and helped oversee their development
  • Drove profitable results through execution of floor sets

Assistant Manager of Merchandising

Old Navy
Lexington, KY
03.2018 - 05.2019
  • Executed floor sets on time while analyzing business results to drive profitable sales
  • Held team accountable to maintaining standard operating procedures
  • Assisted in the onboarding and training process through teaching and holding team accountable to standard
  • Manage inventory levels

Store Manager

Maurices
Lexington, KY
05.2016 - 03.2018
  • Used the performance management process, including reviews and ongoing career development discussions resulting in $1,200,000 in sales
  • Opened new store, communicated with contractors, hired and trained store team, advertise to local community about store opening
  • Analyze store reports to evaluate controllable expenses and overall store performance
  • Ensured proper scheduling of team to meet the needs of the business
  • Recruit top talent and oversee training and onboarding

Co-Store Manager

Maurices
Simpsonville, KY
09.2015 - 05.2016
  • Oversaw daily operations including opening and closing duties, scheduling shifts, assigning tasks to team members.
  • Evaluated store performance and incorporated feedback to implement improvement plans
  • Oversaw inventory management through cycle counts, audits and shrinkage control
  • Helped District Manager open new store and advertise opening to the local community

First Assistant Manager

Maurices
Georgetown, KY
05.2014 - 09.2015
  • Supported store manager by implementing directives, coaching employees and resolving front-line issues
  • Supervised staff to ensure efficient operation of the store
  • Monitored trends in customer satisfaction surveys and initiated corrective action when needed
  • Enforced company policies and procedures to strengthen operational standards
  • Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.

Education

High School Diploma -

Harrison County High School
Cynthiana, KY
05-2012

Some College (No Degree) -

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Scheduling
  • Strategic Planning
  • Customer Service
  • Management Leadership
  • Training and Coaching
  • Analytical Skills
  • Problem Solving
  • Sales Analysis
  • Training and development
  • Payroll Management
  • P&L Management
  • Expense Control
  • Workflow Planning
  • Workday
  • Microsoft Windows XP
  • Excell
  • PowerPoint
  • Outlook Express

Timeline

General Manager

Old Navy
10.2021 - 01.2024

Assistant General Manager

Old Navy
05.2019 - 10.2021

Assistant Manager of Merchandising

Old Navy
03.2018 - 05.2019

Store Manager

Maurices
05.2016 - 03.2018

Co-Store Manager

Maurices
09.2015 - 05.2016

First Assistant Manager

Maurices
05.2014 - 09.2015

High School Diploma -

Harrison County High School

Some College (No Degree) -

Bluegrass Community And Technical College

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Mary Kate Davis