Marte Herrera
San Diego,CA
Summary
Driven professional with a proven track record at TBCC, adept in customer service and cash handling, excelling in high-stress situations by solving complex customer challenges and fostering repeat business. Demonstrates exceptional teamwork and collaboration skills, ensuring peak productivity and adherence to safety guidelines.
Overview
12
12
years of professional experience
Work History
Sales Associate
TBCC
11.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Line Cook / Prep Cook
Chez Loma
San Diego, CA
07.2023 - 03.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Line Cook / Assistant Manager
Birrias Chivos & Cheves
National City, CA
10.2012 - 04.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Education
N/A -
San Diego City College
San Diego, CAHigh School Diploma -
Clairemont High School
San Diego, CA06.1999
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-Solving
- Outgoing Personality
- Cash Handling
- Money Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
- Client Service
- Store Opening and Closing
- Product Sales
- Complex Problem-Solving
Languages
English / Spanish
Native or Bilingual
Timeline
Line Cook / Prep Cook
Chez Loma
07.2023 - 03.2024
Sales Associate
TBCC
11.2019 - Current
Line Cook / Assistant Manager
Birrias Chivos & Cheves
10.2012 - 04.2023
N/A -
San Diego City College
High School Diploma -
Clairemont High School