Dedicated server with a focus on attentive service and guest satisfaction. Proven ability to enhance dining experiences through effective communication and problem-solving.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Server
Coopers hawk
Wheeling, Illinois
03.2024 - 02.2026
Delivered attentive service to guests in fast-paced dining environment.
Managed guest orders, ensuring timely and accurate food and drink delivery.
Collaborated with kitchen staff to coordinate food preparation and presentation.
Ensured cleanliness and organization of dining area during service shifts to create welcoming environment.
Explained menu items to enhance guest dining experiences through knowledge sharing.
Handled cash transactions and processed payments efficiently at register.
Upsold menu items to boost sales opportunities and improve guest satisfaction.
Built rapport with regular customers, fostering a welcoming atmosphere.
Server
Pappadeaux
Westmont, Illinois
05.2021 - 12.2023
Ensured efficient restaurant operations through collaboration with staff members.
Assisted in training new servers to enhance team performance.
Maintained cleanliness of tables and chairs to prepare dining area for customers.
Communicated with hosts, bussers, and kitchen staff to streamline service delivery.
Addressed guest inquiries and complaints professionally and promptly.
Upsold menu items to increase sales opportunities and enhance guest experience.
Fostered a welcoming atmosphere by building rapport with regular customers.
Delivered excellent customer service to guarantee guest satisfaction.
Server
Millers Ale house
Norridge, Illinois
02.2020 - 04.2021
Delivered attentive service to guests in a high-pressure dining environment.
Managed guest orders, ensuring timely and accurate food and drink delivery.
Maintained cleanliness and organization of dining area during service shifts.
Assisted with menu explanations, enhancing dining experience through knowledge sharing.